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Carol Clark-Muniz
997 Reviews
On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!
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997 Reviews of Carol Clark-Muniz
May 02, 2018
Great Service Ms Carol Clark Muniz was my service advisor and she was fantastic. She kept me updated about the progress of the work and was very knowledgable and Ms Carol Clark Muniz was my service advisor and she was fantastic. She kept me updated about the progress of the work and was very knowledgable and courteous. The other staff including the valet were also top notch. More
by BMW Customer
Verified Customer
April 30, 2018
Service Update Fast and responsive sales team. Always a great experience. Rich Deangelo and Larry Kim are excellent sales professionals. Carol Muniz is an awesome se Fast and responsive sales team. Always a great experience. Rich Deangelo and Larry Kim are excellent sales professionals. Carol Muniz is an awesome service representative, very friendly and always smiling. More
by ANDRELEE1187
Other Employees Tagged: Larry Kim , Richard DeAngelo
April 30, 2018
Review Adam Romano is and experienced and professional. Adam was waiting for my arrival and addressed the issues with my vehicle immediately. He is knowledge Adam Romano is and experienced and professional. Adam was waiting for my arrival and addressed the issues with my vehicle immediately. He is knowledgeable in all aspects of the various vehicles that we have and they are 4. It is a pleasurable experience to deal with Adam. Our compliments to Adam and his support team at Ralleye. More
by IGELBART
Other Employees Tagged: Matthew Carlson
April 29, 2018
Best place for BMW I always get my car here for service and Carol helps me. Amazing dealer yet very pricy compared to other dealers but definitely worth it. I always get my car here for service and Carol helps me. Amazing dealer yet very pricy compared to other dealers but definitely worth it. More
by KAMRAN.J
April 25, 2018
Carol was helpful A service that was performed for free At one time, they now want to charge Me for that same service. Unbelievable Just to remove coins from vents A service that was performed for free At one time, they now want to charge Me for that same service. Unbelievable Just to remove coins from vents More
by TANYA.BROWN75
Other Employees Tagged: Frank Trotta , James DelVecchio, Chy Wiggan
April 23, 2018
Great Service at 1 Brush hollow rd All the employees I deal with are always pleasant, helpful and a pleasure to deal with my estimated waiting time is always right on the nose, if they All the employees I deal with are always pleasant, helpful and a pleasure to deal with my estimated waiting time is always right on the nose, if they say approx 90 minutes 90 minutes it is. Thanks More
by CATDEO45
Other Employees Tagged: Bert Vargas, Bret Hines , Sheneta Dailey
April 21, 2018
Could not have asked for better service.. Drove over to Rallye BMW with a nail in my tire -- service center was able to fix it and switch my upcoming service appointment to the very same day s Drove over to Rallye BMW with a nail in my tire -- service center was able to fix it and switch my upcoming service appointment to the very same day so I did not have to go back.....Carol, especially, made it extremely convenient for me and I was VERY pleasantly surprised. Level of service is great. They went out of their way to accommodate. More
by DALB3DOGS
April 20, 2018
Carol is very good I took my car to service with Carol and she was extremely helpful! The best experience so far! Will definitely come back in the future! I took my car to service with Carol and she was extremely helpful! The best experience so far! Will definitely come back in the future! More
by DINGDING_1991
April 20, 2018
Efficient, Thorough, Knowledgeable, and Pleasant. Rallye is like a well oiled machine from start to finish. So nice bringing your car for service. Everyone polite ,helpful and treat you like a king Rallye is like a well oiled machine from start to finish. So nice bringing your car for service. Everyone polite ,helpful and treat you like a king More
by JHEILIG391
Other Employees Tagged: Richard DeAngelo, Henry --very nice
April 19, 2018
Oil Leak Came in because I saw oil in my driveway and was worried my vehicle would be damaged if I drove it in that condition. Brought it in to Rallye for some Came in because I saw oil in my driveway and was worried my vehicle would be damaged if I drove it in that condition. Brought it in to Rallye for some diagnostics and an oil change and found my transmission oil pan was cracked and needed to be replaced. Also needed a right front axel seal, as well as other necessary components. My bill became so high I opted to to pay for the most critical components now and handle the rest at a later date. I explained this to Carol, my service advisor and she was able to cut the bill in half and prioritize the most critical fixes that needed to be done now. More
by DNBURCHELL
