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Carolina Wetzel
Carolina Wetzel | Page 15
Service Advisor
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
583 Reviews
Languages Spoken
English
Spanish
583 Reviews
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583 Reviews of Carolina Wetzel
October 28, 2024
Advantage Chevrolet took me right away to repair my car and they were professional and got the job done right away. I was very pleased with their customer service. and they were professional and got the job done right away. I was very pleased with their customer service. More
by ninamartinezmangia
Verified Customer
October 23, 2024
They were very easy to work with. I live North of Houston but it was very easy to work with them remotely. Unexpectantly, at the last minute, a local dealership decreased their price I live North of Houston but it was very easy to work with them remotely. Unexpectantly, at the last minute, a local dealership decreased their price by several thousand of dollars so I bought the truck locally. But everyone at Advantage was very professional and easy to work with. I feel bad that I didn't buy from them but the local dealership was most beneficially to me personnel life. I highly recommend Advantage! More
by sducotey
Other Employees Tagged: Andrew Fitzpatrick
October 22, 2024
They offered me to disconnected oil change to come back. I accepted the offer. I sat there for 2 hours waiting for oil change. They offered to charge my 2 air filters after showering me they were in need of I accepted the offer. I sat there for 2 hours waiting for oil change. They offered to charge my 2 air filters after showering me they were in need of changing. I told them I already purchased them and they were in the back seat. After I left, I went home to change them. When I opened the hood to change the engine air filter. There was 1 screw missing. And a second one was barely started. I returned to the dealership to get this fixed. Someone came to resolve it. He tried 5 different screws before he got the right one. Hey whole time he was leaning over my fender without a fender cover. Very unprofessional. This took another 50 minutes of my time. More
by Micromanage3
October 21, 2024
Make vehicle is running properly, make sure the customer service is ok. Make sure customer service is friendly service is ok. Make sure customer service is friendly More
by keithr171
Other Employees Tagged: Frank Rocha, Kenneth Toms, Felipe Alfaro, Jose Pantoja, Paula Sikirica, Owen Suarez, Jeffrey Serwas , Emily Salcido, Chris Wetzel
October 12, 2024
Service was good. You guys just charge me so much money Maybe you all Should try to do something about that You guys just charge me so much money Maybe you all Should try to do something about that More
by ronaldkirk23
Other Employees Tagged: Kenneth Toms, Felipe Alfaro, Sergio Andrade, Paula Sikirica, Owen Suarez, Jeffrey Serwas , Emily Salcido, Chris Wetzel, Patryk Wyrazik
October 12, 2024
Outstanding service been coming here for 10 yrs now and I haven’t had any issues. haven’t had any issues. More
by litoelisa
Other Employees Tagged: Felipe Alfaro, Owen Suarez
October 10, 2024
This was my first time using the Advantage Chevrolet service center. Carolina did a fine job explaining the work and offered some additional options. I received a text message before my vehicle was ret service center. Carolina did a fine job explaining the work and offered some additional options. I received a text message before my vehicle was returned with video documentation of the underside of my vehicle narrated by the technician explaining many components that may need service. My vehicle was returned clean from a fresh wash. More
by jgentile3
Other Employees Tagged: Felipe Alfaro
October 01, 2024
Amazing! !! Carolina is always on top of her game. I went for oil change, was done within a hour. I never go anywhere else. Love the service here. !! Carolina is always on top of her game. I went for oil change, was done within a hour. I never go anywhere else. Love the service here. More
by tcm500
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