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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 16

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
583 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

583 Reviews

Write a Review

583 Reviews of Carolina Wetzel

September 30, 2024

Dealership Rating
Employee Rating

I bring my automobile to this location every time I need service. Very professional employees. And I always return for great service... Thank you More

by Dquinlan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Felipe Alfaro, Jeffrey Serwas

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Oct 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you consistently choose Advantage Chevrolet of Hodgkins for your service needs. Our team takes pride in delivering professional and reliable service, and it's great to know you're always satisfied. We look forward to seeing you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 26, 2024

Dealership Rating
Employee Rating

Service was easy and Carolina was great to work with. Will come back in the future. More

by philler830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 27, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that you had a smooth service experience and that Carolina was able to assist you. We appreciate your feedback and look forward to welcoming you back to Advantage Chevrolet of Hodgkins in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 18, 2024

Dealership Rating
Employee Rating

Friendly employees excellent service ! I would recommend this dealership to others ! thanks again for the good service ! More

by jb5358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Sep 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our friendly employees and excellent service at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to me! I look forward to assisting you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 17, 2024

Dealership Rating
Employee Rating

Carolina does such a good job of keeping you informed about what is happening. She also helped me use the Chevy app to redeem my points toward the bill. More

by glrodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! We're thrilled to hear that Carolina provided you with great service and helped you make the most of the Chevy app. At Advantage Chevrolet of Hodgkins, we pride ourselves on keeping our customers informed and satisfied. We appreciate your support and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 17, 2024

Dealership Rating
Employee Rating

Had brought my vehicle here for a few things and always had a great experience. More

by kibrn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We appreciate you choosing Advantage Chevrolet of Hodgkins for your vehicle services. We're delighted to hear you've consistently had a great experience with us. We look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 13, 2024

Dealership Rating
Employee Rating

Took the steps to rectify a situation that they could not even duplicate. The situation was intermittent yet an extremely serious drivability issue. More

by myshell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 16, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you trusting us with your vehicle and letting us know that you are happy with the result. At Advantage Chevrolet of Hodgkins, we strive to ensure every vehicle is thoroughly examined, even with intermittent problems. If you have any further concerns or need assistance, please don't hesitate to reach out to us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 11, 2024

Dealership Rating
Employee Rating

They do great work quite time great attitude. Great waiting area for their customers friendly More

by ltylerhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forgot her name but she was very helpful

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Sep 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We at Advantage Chevrolet of Hodgkins truly appreciate your kind words about our team's work and the experience you had while waiting. I strive to create a welcoming environment for all our customers. I look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 10, 2024

Dealership Rating
Employee Rating

Waited over 2 hours for an oil change and tire rotation and they never rotated the tires but charged me for it. Then wanted me to wait another 20-30 minutes to get car washed More

by Bg20526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your frustration regarding the lengthy wait time for your oil change and tire rotation at Advantage Chevrolet of Hodgkins. We appreciate your feedback and want to assure you that we take these concerns seriously. Please reach out to me directly so we can address this matter and work towards a resolution. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Sep 12, 2024

Bg20526 responded

Sorry but I don’t trust you guys and will never do business with you again. I thought that maybe the Advantage Chevrolet in bridgeview was an anomaly with a poorly run service department but it seems to be company wide.

September 03, 2024

Dealership Rating
Employee Rating

Great dealership great employees always answer any questions and complete work on time or earlier than expected. More

by RCASTLE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez , Chris Wetzel

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Sep 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We at Advantage Chevrolet of Hodgkins are thrilled to hear that you had a great experience with our team and that your questions were answered promptly. We pride ourselves on timely service and appreciate your recognition of our efforts. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 03, 2024

Dealership Rating
Employee Rating

Carolina is excellent to work with. This ended up being an insurance claim and Carolina handled all the necessary paperwork. She also fought the insurance company to help prevent me f More

by glrodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Paula Sikirica

Print
Sep 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your feedback about your experience with Advantage Chevrolet of Hodgkins. It's fantastic to hear that Carolina provided excellent support throughout your insurance claim and ensured the process was as smooth as possible. We're glad the work was completed promptly for you. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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