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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 17

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

Write a Review

549 Reviews of Carolina Wetzel

March 20, 2024

Dealership Rating
Employee Rating

Denis and Juan are very kind and professional, they helped me with the proccess of buying and financing 2 of my vehicles and an extended warranty. Thanks More

by CLETBETKA_YUY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily , Cynthia Tena, Juan sales guy

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Mar 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2024

Dealership Rating
Employee Rating

Carolina kept me informed at all time about my cars needs. Everyone is very attentive and professional. More

by chela91mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Mar 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I'm very happy to hear that Carolina was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 04, 2024

Dealership Rating
Employee Rating

I always have a great experience when I visit. I have had great customer service and never had any issues with the work they perform. More

by snipsnsnails05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2024

Advantage Chevrolet of Hodgkins responded

I appreciate you for taking the time to give our dealership such an excellent star rating. It helps me to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regard to your vehicle, please feel free to let me know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Dealership Rating
Employee Rating

Dealership has convenient hours and prompt service staff . Unfortunately my car will still have some problems and I cannot afford to purchase a new car More

by ZAJECKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Feb 23, 2024

Advantage Chevrolet of Hodgkins responded

I am disappointed to hear that you feel your needs were not met during your recent visit with us. Your feedback will be reviewed with my team, and I would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Dealership Rating
Employee Rating

Overall good experience, Will recommend and return for service and maintenance the wait was much more shorter than previous visits so def improving! More

by VRMARTINEZ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 16, 2024

Dealership Rating
Employee Rating

Very professional, knowledgeable, attentive, and quick service has been my experience in Hodgkins Advantage Chevy More

by oteroj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Feb 20, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 08, 2024

Dealership Rating
Employee Rating

Carolina was great good communication always informed me on what was going on went out of her way to call insurance More

by chavela745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: juan martinez

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Feb 09, 2024

Advantage Chevrolet of Hodgkins responded

At Advantage Chevrolet of Hodgkins, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your car needs. Thank you for your great review! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 01, 2024

Dealership Rating
Employee Rating

Its a great place to go and get work done your car worked on. A great place to get a vehicle. The customer service is great. More

by thomascentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Owen Suarez

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Feb 02, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 30, 2024

Dealership Rating
Employee Rating

Great customer service, good communication and explanation of service. The team of Advantage is second to none More

by Sam&Rina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Dennis Reily, Felipe Alfaro , Jonathan Grant

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Feb 01, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 22, 2024

Dealership Rating
Employee Rating

Advantage Chevy helped my husband and I with our car. Felipe was able to give us the information on what they needed to do to get our car fixed. They gave me a rental so I can travel to work and back. More

by karinamon81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

Karina, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the rental car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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