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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 20

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

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549 Reviews of Carolina Wetzel

November 29, 2023

Dealership Rating
Employee Rating

I had a great experience with this dealership. They were able to show me everything on camera and I really appreciated the service. More

by thebluesmeans
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Nov 29, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 25, 2023

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Employee Rating

Great customer service. They explain what needs to be done or whats getting done to your vehicle. They also offer a video of an inspection of your vehicle. The work done is More

by MORALESDAVID26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 22, 2023

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Employee Rating

It was a bad experience my 2015 Silverado engine is garbage went bad at 90k More

by rayraycpd153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 27, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us, Ray. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 19, 2023

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Employee Rating

I always have a good experience here. It is apparent that customer satisfaction is a priority. More

by RODRIGUEZELICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Nov 21, 2023

Advantage Chevrolet of Hodgkins responded

Elicia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 15, 2023

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Employee Rating

Excellent and friendly service they always make you feel like family and always answer your questions More

by romanaidee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Tena, Pablo Bear and Juan Martinez

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Nov 17, 2023

Advantage Chevrolet of Hodgkins responded

Roman, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 15, 2023

Dealership Rating
Employee Rating

Good sense of humor and willing to help in are needs. Great customer service thanks. More

by fbarajasdora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Nov 15, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 14, 2023

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Employee Rating

Always professional, comfy and clean waiting room. Any work is explained. Confidence in the Service Department in what work is performed. Carolina is friendly, knowledgeable and professional. More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Advantage Chevrolet of Hodgkins responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Carolina and our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 05, 2023

Dealership Rating
Employee Rating

Most are very friendly and helpful. They have improved on not keeping customers on hold. More

by creator97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez , Cynthia Tena, Patryk Wyrazik

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Nov 07, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 30, 2023

Dealership Rating
Employee Rating

Although I only got an oil change and maintenance check, I was treated as though I was buying a new car. Carolina was courteous, efficient and knowledgeable. I was treated as a respected customer, which I More

by Al Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out Al! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 16, 2023

Dealership Rating
Employee Rating

Great service at Advantage Chevrolet in Hodgkins. Would reccommend any friend to this dealer now. More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 19, 2023

Advantage Chevrolet of Hodgkins responded

I really appreciate the kind recommendation, Marty. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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