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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 20

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
583 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

583 Reviews

Write a Review

583 Reviews of Carolina Wetzel

April 03, 2024

Dealership Rating
Employee Rating

Service was good Easy Good snacks Customer service good Car wash Friendly Easy to schedule appointment More

by annivy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olga Meza , Isamar Diaz, Cynthia Tena

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Apr 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 28, 2024

Dealership Rating
Employee Rating

First time customer. Felt like an outsider. I'm used to the Bolingbrook office. Carolina Wetzel was very pleasant and professional. Loved the shuttle service that was pr More

by TBONE51PLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Mar 29, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 21, 2024

Dealership Rating
Employee Rating

Patrick was very helpful and patient explaining the issues with our car and communicated well. More

by carmen.alvarez0126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2024

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review, Carmen! I'm very happy to hear that Patrick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 20, 2024

Dealership Rating
Employee Rating

Good people and really helpful. There were any treats or drinks on the waiting area. More

by huerta.eduardo85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Eduardo! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 20, 2024

Dealership Rating
Employee Rating

Denis and Juan are very kind and professional, they helped me with the proccess of buying and financing 2 of my vehicles and an extended warranty. Thanks More

by CLETBETKA_YUY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily , Cynthia Tena, Juan sales guy

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Mar 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2024

Dealership Rating
Employee Rating

Carolina kept me informed at all time about my cars needs. Everyone is very attentive and professional. More

by chela91mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Print
Mar 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I'm very happy to hear that Carolina was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 04, 2024

Dealership Rating
Employee Rating

I always have a great experience when I visit. I have had great customer service and never had any issues with the work they perform. More

by snipsnsnails05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 07, 2024

Advantage Chevrolet of Hodgkins responded

I appreciate you for taking the time to give our dealership such an excellent star rating. It helps me to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regard to your vehicle, please feel free to let me know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Dealership Rating
Employee Rating

Dealership has convenient hours and prompt service staff . Unfortunately my car will still have some problems and I cannot afford to purchase a new car More

by ZAJECKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Print
Feb 23, 2024

Advantage Chevrolet of Hodgkins responded

I am disappointed to hear that you feel your needs were not met during your recent visit with us. Your feedback will be reviewed with my team, and I would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Dealership Rating
Employee Rating

Overall good experience, Will recommend and return for service and maintenance the wait was much more shorter than previous visits so def improving! More

by VRMARTINEZ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 23, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 16, 2024

Dealership Rating
Employee Rating

Very professional, knowledgeable, attentive, and quick service has been my experience in Hodgkins Advantage Chevy More

by oteroj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Print
Feb 20, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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