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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 21

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.8
583 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

583 Reviews

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583 Reviews of Carolina Wetzel

February 08, 2024

Dealership Rating
Employee Rating

Carolina was great good communication always informed me on what was going on went out of her way to call insurance More

by chavela745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: juan martinez

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Feb 09, 2024

Advantage Chevrolet of Hodgkins responded

At Advantage Chevrolet of Hodgkins, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your car needs. Thank you for your great review! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 01, 2024

Dealership Rating
Employee Rating

Its a great place to go and get work done your car worked on. A great place to get a vehicle. The customer service is great. More

by thomascentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Owen Suarez

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Feb 02, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 30, 2024

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Employee Rating

Great customer service, good communication and explanation of service. The team of Advantage is second to none More

by Sam&Rina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Dennis Reily, Felipe Alfaro , Jonathan Grant

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Feb 01, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 22, 2024

Dealership Rating
Employee Rating

Advantage Chevy helped my husband and I with our car. Felipe was able to give us the information on what they needed to do to get our car fixed. They gave me a rental so I can travel to work and back. More

by karinamon81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Print
Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

Karina, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the rental car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 20, 2024

Dealership Rating
Employee Rating

Brought in truck in for oil change and asked if they can check small oil leak on vehicle service tech didn’t see it until I told him were it was could have seen when he was adding oil service writer had le More

by renebarrios09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patryk Wyrazik

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Jan 22, 2024

Advantage Chevrolet of Hodgkins responded

Rene, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 16, 2024

Dealership Rating
Employee Rating

Carolina took care of me as soon as I pulled in. Handled all paperwork quickly and efficiently. First time I had the inspection video of what was checked and what they were doing on my vehicle. G More

by BUDANDBETTY136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback, Bud and Betty. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Carolina was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 15, 2024

Dealership Rating
Employee Rating

Carolina went above and beyond to make sure everything was taken care of. Outstanding service. More

by Forest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thanks for the great feedback, Forest! We're very happy that Carolina was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 12, 2024

Dealership Rating
Employee Rating

Everything was great like every other time I go there I also got a quote on tires More

by milerman01051975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 16, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 12, 2024

Dealership Rating
Employee Rating

Service on both days was excellent, the gentlemen who took me home via their shuttle on both days were so friendly and helpful. More

by EMMELIEN.GRAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Abel Duran

Print
Jan 16, 2024

Advantage Chevrolet of Hodgkins responded

I am so happy to hear that your recent visit went so well for you, Emmelien! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 11, 2024

Dealership Rating
Employee Rating

Friendly, I like how they send you a video when they do the inspections on your car , nice job More

by oscar
Recommend Dealer
Yes
Print
Jan 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out Oscar! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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