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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 21

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

Write a Review

549 Reviews of Carolina Wetzel

October 16, 2023

Dealership Rating
Employee Rating

Excelente trabajo y una eficiencia al recibir mi vehículo. Desgraciadamente no puedo decir lo mismo de la señorita que nos entregó el vehículo.. le falta un poco más de atención y simpatía al client More

by gutier6512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Juan Hernández. El mejor de todos. Muy agradecidos por el trato que tuvo hacia nosotros

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Oct 19, 2023

Advantage Chevrolet of Hodgkins responded

Nos alegra saber que su visita fue generalmente positiva. Comuníquese conmigo si desea hablar más a fondo de los aspectos menos satisfactorios de su experiencia, para que podamos seguir creciendo como concesionario y brindar un excelente servicio a todo cliente. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 16, 2023

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Employee Rating

Setting up service was easy and convenient for my schedule. Waiting area was very nice. No issues. More

by FG_1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Oct 19, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2023

Dealership Rating
Employee Rating

Good customer service and the wait time was minimal with an appointment was able to get in and out More

by bcortez42816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Advantage Chevrolet of Hodgkins responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 09, 2023

Dealership Rating
Employee Rating

Everything was fine thanks 😊 work performed well and employees were helpful also great service at advantage More

by pboop54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Felipe Alfaro

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Oct 11, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

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Employee Rating

Everything went well. Clean environment, work verified by tech, everyone was polite & friendly each time I come in for oil change More

by dennym862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

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Employee Rating

Everything was good thank you so much, I didn’t have to wait for a long time More

by juanpablomartinez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Advantage Chevrolet of Hodgkins responded

Juan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

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Employee Rating

I have been coming to Advantage since I bought my first Equinox in 2009 and have never been disappointed in the service and especially the personal More

by riablue223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

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Oct 05, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 29, 2023

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Employee Rating

Always prompt and quality service that accepts and suggests coupon availability. Our family relies on Advantage customer service. More

by go60652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Oct 02, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 29, 2023

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Employee Rating

Liked the use of video inspection, service was done correctly and completed on time - good customer service. More

by robertdevineeffem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Sep 29, 2023

Advantage Chevrolet of Hodgkins responded

Hi Robert, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Advantage Chevrolet of Hodgkins. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 25, 2023

Dealership Rating
Employee Rating

Always great service. I have been a loyal customer for many years and we always come back and always refer our family. More

by alfaro.ana77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Sep 25, 2023

Advantage Chevrolet of Hodgkins responded

Alfaro, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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