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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 24

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.8
583 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

583 Reviews

Write a Review

583 Reviews of Carolina Wetzel

November 14, 2023

Dealership Rating
Employee Rating

Always professional, comfy and clean waiting room. Any work is explained. Confidence in the Service Department in what work is performed. Carolina is friendly, knowledgeable and professional. More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 15, 2023

Advantage Chevrolet of Hodgkins responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Carolina and our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 05, 2023

Dealership Rating
Employee Rating

Most are very friendly and helpful. They have improved on not keeping customers on hold. More

by creator97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez , Cynthia Tena, Patryk Wyrazik

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Nov 07, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 30, 2023

Dealership Rating
Employee Rating

Although I only got an oil change and maintenance check, I was treated as though I was buying a new car. Carolina was courteous, efficient and knowledgeable. I was treated as a respected customer, which I More

by Al Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 01, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out Al! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 16, 2023

Dealership Rating
Employee Rating

Great service at Advantage Chevrolet in Hodgkins. Would reccommend any friend to this dealer now. More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 19, 2023

Advantage Chevrolet of Hodgkins responded

I really appreciate the kind recommendation, Marty. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 16, 2023

Dealership Rating
Employee Rating

Excelente trabajo y una eficiencia al recibir mi vehículo. Desgraciadamente no puedo decir lo mismo de la señorita que nos entregó el vehículo.. le falta un poco más de atención y simpatía al client More

by gutier6512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Juan Hernández. El mejor de todos. Muy agradecidos por el trato que tuvo hacia nosotros

Print
Oct 19, 2023

Advantage Chevrolet of Hodgkins responded

Nos alegra saber que su visita fue generalmente positiva. Comuníquese conmigo si desea hablar más a fondo de los aspectos menos satisfactorios de su experiencia, para que podamos seguir creciendo como concesionario y brindar un excelente servicio a todo cliente. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 16, 2023

Dealership Rating
Employee Rating

Setting up service was easy and convenient for my schedule. Waiting area was very nice. No issues. More

by FG_1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Oct 19, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2023

Dealership Rating
Employee Rating

Good customer service and the wait time was minimal with an appointment was able to get in and out More

by bcortez42816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 16, 2023

Advantage Chevrolet of Hodgkins responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 09, 2023

Dealership Rating
Employee Rating

Everything was fine thanks 😊 work performed well and employees were helpful also great service at advantage More

by pboop54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Felipe Alfaro

Print
Oct 11, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

Dealership Rating
Employee Rating

Everything went well. Clean environment, work verified by tech, everyone was polite & friendly each time I come in for oil change More

by dennym862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 09, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

Dealership Rating
Employee Rating

Everything was good thank you so much, I didn’t have to wait for a long time More

by juanpablomartinez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 09, 2023

Advantage Chevrolet of Hodgkins responded

Juan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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