Carolina Wetzel | Page 24

Carolina was great! She took care of me well. She listened to my concerns and communicated any issues or problems. Both were resolved during my visit. She took care of me well. She listened to my concerns and communicated any issues or problems. Both were resolved during my visit. More

by KARA.WILLIAMS Verified Customer Verified Customer

Report | Print

CAROLINA is a very professional employee. She kept me updated on my service and was prompt in getting the job done. Thank you very much. She kept me updated on my service and was prompt in getting the job done. Thank you very much. More

by Dquinlan18 Verified Customer Verified Customer

Report | Print

I have bought at least three new cars from Advantage Chevrolet and have been satisfied with service. Chevrolet and have been satisfied with service. More

by casperp Verified Customer Verified Customer

Report | Print

Great service! Carolina was great. She is so pleasant and I always receive great service at Advantage Carolina was great. She is so pleasant and I always receive great service at Advantage More

by stinkie43 Verified Customer Verified Customer

Report | Print

Great customer service. Service to car was good 👍 and car was washed and very clean. Service to car was good 👍 and car was washed and very clean. More

by nancysortor Verified Customer Verified Customer

Report | Print

They always show me good customer service . I feel like they are family Felipe,Carlonia and Julia. Keep up the good work you are the best.. I feel like they are family Felipe,Carlonia and Julia. Keep up the good work you are the best.. More

by ghartzog Verified Customer Verified Customer

Report | Print

First off I usually go to this dealership figuring I would be taken care of since I bought my vehicle here. But the past two times when I perviously had a check engine light on and was charged $220 for would be taken care of since I bought my vehicle here. But the past two times when I perviously had a check engine light on and was charged $220 for a part on my battery that was damaged by rodents which I should of asked to see it. I've owned 5 cars and never had rodent issues before so chalk that up to my fault for not asking Ms. Martinez. Now this past Friday I go for a simple oil change with tire rotation and I asked for the tires to be balanced. Before stuff was cheap for service now everything is more expensive I know the excuse everything is going on but for the same price your charging I rather give my money to a shop down the street that is not a dealership. I feel like I'm just a number and not valued as a customer anymore. Also wasting almost three hours on my day off mind you for a oil change and alignment is ridiculous by any means. I will not be returning for any services unless it's something major even then might look around for another shop. Looking at the prices I was charged close to $250 in labor, $25 shop fee, and close to $70 for parts (Oil & filter. Makes you wonder why people don't trust dealership service departments anymore. Finally your service porter left the paper mat in my vehicle all dirty from when he was done washing it. Which isn't the first time my car is a mess from your service department. More

by Anthony O. Verified Customer Verified Customer

Report | Print

Friendly professional people clean pretty quick service and was able to get me in same day as call and was able to get me in same day as call More

by dsbsbb Verified Customer Verified Customer

Report | Print

I had a great experience with the service department. Everything was fixed per the recommendations made by my service advisor. Everything was fixed per the recommendations made by my service advisor. More

by mcampbell941 Verified Customer Verified Customer

Report | Print

Everyone at the dealership is friendly. When I bring my vehicle in for service Carolina and Felipe are very courteous and respectful. When I bring my vehicle in for service Carolina and Felipe are very courteous and respectful. More

Report | Print