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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 42

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

Write a Review

549 Reviews of Carolina Wetzel

November 23, 2021

Dealership Rating
Employee Rating

I've been coming to them for years now, weather is for service or to purchase a new vehicle. They always have a friendly environment and a greate costumer service. More

by BUBUJCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Nov 23, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 23, 2021

Dealership Rating
Employee Rating

Your staff is always friendly and knowledgeable. It is a pleasure to have our car serviced at Advantage in Hodgkins. More

by David wisbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 23, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 20, 2021

Dealership Rating
Employee Rating

The staff is always very helpful and knowledgeable. They are also always very friendly and courteous. Thanks! More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez , Len Paluch

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Dec 28, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 19, 2021

Dealership Rating
Employee Rating

The service department was on their game. Thanks to Carolina for taking care of me. More

by dtboggs88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 19, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 18, 2021

Dealership Rating
Employee Rating

Great service always nice and friendly.Always answer my Great service always nice and friendly. Always answer my questions. Like the video they show you More

by alimonty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Nov 19, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for your perfect review, Ali! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 17, 2021

Dealership Rating
Employee Rating

Great team responsive and fast service I will definitely Great team responsive and fast service I will definitely recommend them and go back for a future services More

by anthonyziko41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 18, 2021

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 16, 2021

Dealership Rating
Employee Rating

came in for and Oil change and have my tires rotated came in for and Oil change and have my tires rotated well, Oil change went well fixed my change oil light thats been on September 2020 you never fixe More

by eviek45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brennan

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Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Oil change/tire rotation & radio update to 2.5hrs. I had my truck ceramic coated and asked that they don’t wash my truck. The young lady put it in the system but the kid with tissue hanging out of his nose More

by moralesjr1228
Recommend Dealer
No
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Nov 16, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Thank you very much for the prompt service and followup. And quick turn around to get my car back. More

by MARIARISINGSTARZ
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Sarah Swick, Steve Yager is the best.

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Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Dealership Rating
Employee Rating

Extremely difficult to get an appointment. Porters are never available. And the wait time is excessive. More

by FRANCISCO_CASTILLO_III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Valerie Tromiczak

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Nov 16, 2021

Advantage Chevrolet of Hodgkins responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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