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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 41

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

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549 Reviews of Carolina Wetzel

December 14, 2021

Dealership Rating
Employee Rating

Outstanding service. They kept me updated on what is going on, and even sent me a video illustrating an unexpected problem they found. More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Dec 16, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate your input, Tony. We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 14, 2021

Dealership Rating
Employee Rating

Advantage Chevrolet of Hodgkins has been our service choice for 12 years. The level of service is great! Good job for the team and Management! The Service division has its finest employees and Managers. More

by ANA ALEKSANDROVSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Dec 16, 2021

Advantage Chevrolet of Hodgkins responded

Ana, thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 13, 2021

Dealership Rating
Employee Rating

Very professional and friendly environment feels more like family than business I would recommend to anyone for sales or service for your vehicle. More

by Meyacca30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Felipe Alfaro

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Dec 15, 2021

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 13, 2021

Dealership Rating
Employee Rating

Everyone here is so friendly, so helpful. Service Department is speedy but thorough. I don’t regret buying my car from here or having it serviced here. They make me feel like family! More

by rhelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Rocha, Felipe Alfaro, Sergio Andrade , Richard Hurtado

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Dec 15, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 08, 2021

Dealership Rating
Employee Rating

The sales process was made easy for me and the service department does a nice job More

by rkytky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joslynn Keys, Fabian Murillo, Steve Jaeger, Steve Garcia

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Dec 10, 2021

Advantage Chevrolet of Hodgkins responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 08, 2021

Dealership Rating
Employee Rating

Every time I’m there they pressure me into buying a new car because I’m getting problems fixed on my current car. I feel like they don’t do a good job just so I can buy a new car with them. I keep getting More

by ASHLEYJOHNSON_C
Friendliness
Recommend Dealer
No

Other Employees Tagged: Julia Harskey , Valerie Tromiczak

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Dec 08, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience.

December 02, 2021

Dealership Rating
Employee Rating

Have been dealing w Advantage for many years. They’re always professional, thorough and courteous when it comes to customers. More

by mkarge63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 02, 2021

Dealership Rating
Employee Rating

Great customer service. Owen and Carolina are awesome! And the techs know their stuff. I will continue to use Advantage Chevrolet of Hodgkins. More

by mrwilder3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

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Dec 03, 2021

Advantage Chevrolet of Hodgkins responded

Hello, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Advantage Chevrolet of Hodgkins. We can’t wait to see you for your next servicing appointment! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 27, 2021

Dealership Rating
Employee Rating

Good, but far, far, far, far, far, far, far, far, far, far, far, far, far, far, far too many customer survey requests. More

by JP-WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 29, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 27, 2021

Dealership Rating
Employee Rating

Good, but far, far, far, far, far, far, far, far, far, far, far, far, far, far, far, far, far, far too many survey and rating requests. More

by JP-WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 29, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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