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Carolina Wetzel
491 Reviews
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491 Reviews
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491 Reviews of Carolina Wetzel
June 04, 2025
It was a somewhat ok experience the email I got was for a 29.95 pil change. Once I got to the service counter I was told I would have to be charged more for a additional quart of oil. But on my invoice says 29.95 pil change. Once I got to the service counter I was told I would have to be charged more for a additional quart of oil. But on my invoice says only 5 quarts so why I'm I being charged for 6? Then I asked how much would it be to balance my tires since the rotation is included was told with everything oil change, rotation and balance 95 bucks. So I was going to be charged for a rotation and was told yes even thought the email said rotation included with oil change. My only big issue was charging me for 6 quarts but my invoice says 5 I dont like being ripped off. More
by Anthony O.
Verified Customer
June 01, 2025
Carolina helped me get a great deal on a new set of tires for my suburban. She is always very friendly and professional. for my suburban. She is always very friendly and professional. More
by selively
Other Employees Tagged: Felipe Alfaro
May 23, 2025
The staff is great and very helpful and the facility is very clean. I was very satisfied with my experience. very clean. I was very satisfied with my experience. More
by kcdarthvader
Other Employees Tagged: Felipe Alfaro , Jocelyn Keys
May 16, 2025
Carolina was very knowledgeable of the service I needed/requested and extremely helpful super easy to work with. needed/requested and extremely helpful super easy to work with. More
by JST1MRE1975
Other Employees Tagged: Felipe Alfaro, Owen Suarez
May 15, 2025
Service were bad damage my vehicle then said it was my fault and did not update my recall for the vehicle also did not do what I asked then tried to charge me 200.00 for nothing I went to jack phalen they fault and did not update my recall for the vehicle also did not do what I asked then tried to charge me 200.00 for nothing I went to jack phalen they did everything free plus order the part free no charges thanks to jack phalen More
by b.mason.cg
Other Employees Tagged: Richard Hurtado
May 12, 2025
I have confidence in the work done in the Service Dept. When you drive away, you know it is done. Also Carolina and Owen both do well in communicating any concerns or needs that are spotted. Thanks! When you drive away, you know it is done. Also Carolina and Owen both do well in communicating any concerns or needs that are spotted. Thanks! More
by judipan17
Other Employees Tagged: Owen Suarez
May 10, 2025
Awesome people and they work great with you and did everything they said they would everything they said they would More
by sal042885
Other Employees Tagged: Felipe Alfaro
May 10, 2025
We always bring our cars here. They have the best service and all the staff are very friendly & polite. They have the best service and all the staff are very friendly & polite. More
by litoelisa
Other Employees Tagged: Mike Armstrong, Robert Alanis, Felipe Alfaro, Owen Suarez, Patryk Wyrazik, Emily Salcido
May 04, 2025
Mechanics take to long to check my car and never send me a video on my car a video on my car More
by ARAMBULA.ANNA
Other Employees Tagged: Emily Salcido
Dealership Inventory (273 Vehicles)
2022 Chevrolet Silverado 1500
used
Mosaic Black Metallic exterior
Automatic
Four-wheel Drive
