Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Caroline Combs

October 08, 2025

Dealership Rating
Employee Rating

Scott was a pleasure to work with. He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! More

by Jim1971
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Ok but very expensive was there because of a recall work. Completed as promised ok More

by RLORAH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2025

Dealership Rating
Employee Rating

It’s horrible that you guys know that there is a defect with the X3 BMW and somehow charge a lot of money to fix something because the parts are inferior More

by Ront3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 04, 2025

Dealership Rating
Employee Rating

I could not be more pleased the way I was treated. Not to mention how clean my car was upon its return from service. Thank you More

by BOBBYDBFIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza, Frank Adinolfi

September 30, 2025

Dealership Rating
Employee Rating

Caroline was great and kept me informed on every step of the service process. The entire team in the service department was professionals and helpful. More

by LLANDO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 28, 2025

Dealership Rating
Employee Rating

Dealership accepted my problems And addressed them one by one They were friendly and followed up Cookies were good More

by Bjohnston1197
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

September 26, 2025

Dealership Rating
Employee Rating

Caroline was great. Helpful,, proactive, professional and got the car fixed quickly. She was very customer oriented. More

by WALDOANDSHERRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

September 26, 2025

Dealership Rating
Employee Rating

Had a great experience woth my most recent service visit at WC BMW. Great customer service and nice place to wait for service! More

by kim.doherty828
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

September 23, 2025

Dealership Rating
Employee Rating

You operation is top notch and I love the personal assistance I receive when I bring in my car! More

by TRICIA06106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2025

Dealership Rating
Employee Rating

Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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