Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs | Page 9

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
177 Reviews

Dealership Experience

6 yrs, 5 mos

4.9

177 Reviews

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177 Reviews of Caroline Combs

November 14, 2025

Dealership Rating
Employee Rating

good yearly service, i declined cabin air filters. they did not put new battery in fob. More

by GREENWICKINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi

November 13, 2025

Dealership Rating
Employee Rating

In the 30 years I've been going to Otto's BMW of West Chester she's the best Advisor I've experienced. Follows up quickly, knowledgeable, friendly. More

by info@mikemarcus.com
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

November 13, 2025

Dealership Rating
Employee Rating

The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

Good communication. Let me know that they could not get to the car until Monday. More

by wastenott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2025

Dealership Rating
Employee Rating

Overall service experience was great, Caroline was professional, helpful and provided information as needed for me to take right decisions. More

by bnannuri
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

November 03, 2025

Dealership Rating
Employee Rating

Very responsive. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. More

by LIPPER48
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 01, 2025

Dealership Rating
Employee Rating

Great service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2025

Dealership Rating
Employee Rating

Very pleased with the service people and service department. Very accurate and promptly contacting us for answering our questions More

by JTELEVANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2025

Dealership Rating
Employee Rating

Highly customer focused Clear explanations of work to be performed Promptly responds to questions Friendly engagement More

by MKELLEY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

October 23, 2025

Dealership Rating
Employee Rating

Very good experience. Friendly and professional service. Would recommend BMW of west Chester to all. More

by dngoldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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