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Caroline Combs
Caroline Combs | Page 17
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
177 Reviews
Dealership Experience
6 yrs, 5 mos
177 Reviews
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177 Reviews of Caroline Combs
September 25, 2024
Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! Always go above and beyond to address the issue and with great customer service! Thank you! More
by akellyfish
Verified CustomerOther Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Heather Deritis
September 24, 2024
We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fixed. More
by HK
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz, Chad Carey , Anthony Blubello
September 19, 2024
Amazing service all the way around. Highly recommended dealer unlike the experience I had at my local dealer. I am so happy someone recommended for me to go to Otto's! Highly recommended dealer unlike the experience I had at my local dealer. I am so happy someone recommended for me to go to Otto's! More
by tressa.catalina
September 06, 2024
Fantastic dealership. Everyone was very helpful and courteous! I highly recommend, I had a great expereince. Everyone was very helpful and courteous! I highly recommend, I had a great expereince. More
by lthompson12
Other Employees Tagged: Melissa Gibson
September 03, 2024
What can I say but dealing with BMW of WC is the BEST- especially the service department and Caroline!!! especially the service department and Caroline!!! More
by c7zzgt
Other Employees Tagged: Jay Miller
August 09, 2024
Responsive. Great communications. Scheduling on line is the best I’ve experienced. Quick repairs. Friendly. Great communications. Scheduling on line is the best I’ve experienced. Quick repairs. Friendly. More
by jawa525252
Other Employees Tagged: Heather Deritis
August 09, 2024
Always so attentive and knowledgeable. I’d give more stars if I could! Caroline and her communication are second to none! I’d give more stars if I could! Caroline and her communication are second to none! More
by mandygiannattasio
Other Employees Tagged: Jay Miller
June 24, 2024
I was very satisfied with the whole process from scheduling to finish. Everyone was very professional and respectful. Explained everything clearly and provided updates periodically. 😊 scheduling to finish. Everyone was very professional and respectful. Explained everything clearly and provided updates periodically. 😊 More
by mimisandhu63
June 17, 2024
I did not know it was not Otto’s anymore. staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on t staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on the car. I waiting to schedule a loaner and that was fine. More
by emullray
Other Employees Tagged: Frank Adinolfi
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