Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
65 Reviews
4.8

65 Reviews

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65 Reviews of Caroline Combs

August 25, 2025

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Employee Rating

Communication was excellent , the service was done and my car was finished when they indicated it would be. . More

by LYNNCENTONZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

August 22, 2025

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My service manager was a pleasure to work with and the wait time was reasonable. More

by LINDA_PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 20, 2025

Dealership Rating
Employee Rating

Clear expectations. Direct on issues. Consistent updates. Always giving us the best service no matter what the issue. More

by Zep60292
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

August 18, 2025

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Employee Rating

Very good. Only issue was had new issues after service - tire calibration automatic would not work & power train kept falling to zero at times. Had to bring bac More

by SRANGANATH1
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

August 12, 2025

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Employee Rating

Caroline and the entire BMW of West Chester Service Department make the customer feel at home EVERY TIME you come in! More

by frankiezoomzoom
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 12, 2025

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They were awesome, very friendly, processes and charges were explained, I tried other places in our area. They are the best More

by SASEMO
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Recommend Dealer
Yes

August 08, 2025

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Employee Rating

The personnel service is top notch, polite curious caring and explaining everything in detail and understandable, also the entire facility is neat and clean especially the restrooms, keep up the excellent se More

by GOJACKIE
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Workmanship
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Service Communication
Recommend Dealer
Yes

August 05, 2025

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Caroline Combs makes the experience pleasant, even when hit with a costly repair. She eases the pain More

by CYNGARVIN
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

July 30, 2025

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Employee Rating

I appreciate the ease of scheduling, the confidence of service, and the excellent and transparent communication. Been working with this dealership for 17 years now and the employees are outstanding. More

by SBJ-PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2025

Dealership Rating
Employee Rating

Very communicative and kept me in the loop during all steps. Was very responsive when I needed to speak to her. More

by DWeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza, Frank Adinolfi

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