Caroll Gil | Page 2

Thank You! Although we did not purchase a vehicle from this location our experience was extremely professional. Carroll was very easy to work with and went above Although we did not purchase a vehicle from this location our experience was extremely professional. Carroll was very easy to work with and went above and beyond to help. I greatly appreciate all of her time and effort. More

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I called and was inquiring about a vehicle and a lady picked up the phone and was very unprofessional when I was asking specific details about the vehicle, she did not know anything about the vehicle so picked up the phone and was very unprofessional when I was asking specific details about the vehicle, she did not know anything about the vehicle so I asked to speak with a different employe she said “whatever”and hang up the phone. So I called back 10 minutes later and a gentleman picked up the phone was super professional but I thought it would be easier to ask a manager the Specific questions I have, so he grabs his manager and he picks up the phone irritated and says “hello” I ask him the questions and he says I would not be able to let you have the vehicle looked at by someone after beating around the bush when he could have told me directly note it is a used car that has been in 2 accidents. So I tell him alright thank you I will not be coming to look at the vehicle and started to tell him about the first employe and he hung up on me... So I hope all of you’re employees/ managers are not this disrespectful and unprofessional. Sounds like you need to have them take a customer Service class or something? Ps I will never purchase or recommend anyone to this dealer ship. More

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Fantastic service, straight to the point, with a great internet experience before purchase, and a professional sales woman (very important for me: diversity in the workplace) that was amazingly helpful: C internet experience before purchase, and a professional sales woman (very important for me: diversity in the workplace) that was amazingly helpful: Caroll Gil More

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Hassle free, no pressure, no back and forth friendly and courteous. Best client experience I’ve had at a dealer hands down. I will buy again and service my vehicle at Rick Case Kia. courteous. Best client experience I’ve had at a dealer hands down. I will buy again and service my vehicle at Rick Case Kia. More

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Once again I was pleased with the services that was provided to me at Rick Case Kia. Enrique Paredes, my service advisor was very professional, courteous, honest and concerned about meeting the needs provided to me at Rick Case Kia. Enrique Paredes, my service advisor was very professional, courteous, honest and concerned about meeting the needs of my Kia Soul. Rick Case is the best since Brahman no longer service Kias. More

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Rick is survey clued it Everything went well everything was done right friendly people very happy with the service will continue to recommend and will continue to buy and hav Everything went well everything was done right friendly people very happy with the service will continue to recommend and will continue to buy and have my car serviced at Rick Case More

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Very unprofessional sales manager Mr Ozzie Fonseca was very unprofessional and complete jerk while in the process of negotiating a deal for a car will never step in the store again!!!! Mr Ozzie Fonseca was very unprofessional and complete jerk while in the process of negotiating a deal for a car will never step in the store again!!!! Buyer beware More

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Perfect customer experience, Thank You Rick Case Kia Sunrise Both Ladies were exceptional and very professional in making my used car buying experience fast and easy. After one phone conversation, I came in the Both Ladies were exceptional and very professional in making my used car buying experience fast and easy. After one phone conversation, I came in the next day with the process already started. Every thing possible was done in their power to help me drive off the lot in the used car I was interested in. I definitely plan on purchasing my next car from you guys. It was a blessing to me you Caroll Gil & Stacy Nunez. Until next time, see you soon hopefully for my next purchase. Hugo Gomez at Rick Case Kia Sunrise Anthony Larson at Rick Case Kia Sunrise Esteban Moreno at Rick Case Kia Sunrise Stacy Nunez More

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Kia purchase I recently purchased a new Kia at Rick Case Kia Sunrise & was very pleased with the attention I received. My sales person Carol was great. I recently purchased a new Kia at Rick Case Kia Sunrise & was very pleased with the attention I received. My sales person Carol was great. More

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I what I wanted wasn't pressured Though I live on Miami beach the ride is well worth the experience ! Because it's a 45 minute drive. Everyone is nice and polite and very happy with m Though I live on Miami beach the ride is well worth the experience ! Because it's a 45 minute drive. Everyone is nice and polite and very happy with my car. More

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