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Carrie Howard
Carrie Howard at Salerno Duane Ford
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Carrie Howard | Page 5

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Carrie Howard

February 28, 2023

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Employee Rating

I don't do this but you won't leave me alone untill i right something so theres your 15 words More

by PAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein

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February 17, 2023

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Employee Rating

Wonderful sales experience. Would recommend to anyone looking to purchase a new or used car More

by lyndon06
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Heather Nicastro, Samantha Hanlein , Franklin Reynoso, Jimmy Sosunov, Geo Salvador

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Feb 17, 2023

Salerno Duane Ford responded

Thank you for your business and for sharing your experience! Truly appreciate it. :)

February 09, 2023

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Employee Rating

I have been trying to get my heat fixed for 1 years and it still isn’t after a number of time being at the dealer and a lot of money. More

by dj20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Heather Nicastro, Samantha Hanlein

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Feb 13, 2023

Salerno Duane Ford responded

Sincerest apologies that you left our service center feeling that way. We value our customers and their trust in us is very important to me. Please feel free to reach out to me to discuss further if needed. I would be happy to discuss the situation and any services to your vehicle. Thank you so much for your business and your time. Rich Hoffman, Service Director, Service Director, Ext: 3112

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