Carter Taplin

Holm Automotive Center Inc responded

Thank you for the fantastic review, Ramon! We are so pleased to hear that you felt you were treated fairly and that we were able to give you a good price on your new truck. We are committed to creating meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We are proud of our entire team, including Ross, Tim, Kim, Caysen, Frank, Carter, William, Noe, Cedric, and Stephen, for providing you with an excellent experience. We appreciate your business and hope you enjoy your new truck! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We are so grateful for your business and your loyalty over the years. We are thrilled to hear that you consistently have a positive experience with our friendly and informative team. Building meaningful relationships based on Trust is at the heart of our mission, and your kind words are a testament to that. We will be sure to share your feedback with Ross, Jamie, Carter, William, and Rossi. We appreciate you choosing us and look forward to continuing to serve you for many more years to come. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are happy to hear that our team's hard work helped you get into the vehicle of your choice. This speaks directly to our core value of determination—we are resolute in our efforts to help our clients meet the demands of their lives through their vehicles. We also appreciate your honest ratings on price transparency and the trade-in experience. Your feedback is vital as we continuously work to improve and provide the best value and fairness in every area of our business. We will be sure to share your comments with Ross Taplin, Carter Taplin, and Stephen Facey. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to provide your feedback. We are very glad to hear that your trip from Wichita was worthwhile and that you found the perfect vehicle with everything you wanted. While we are delighted with your overall experience, we do want to acknowledge your feedback regarding the purchase time. We are determined to improve in all areas, and your input helps us identify opportunities for greater efficiency. We appreciate your business and hope to serve you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic review! We are so happy to hear that Carter and the entire staff were awesome and that you would recommend us to others. Our team works hard to embody our Trustworthy core value, and your positive experience with our sales department is a great example of that. We'll be sure to share your kind words with Carter and William. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic five-star review! We're delighted to hear that Carter was great to work with and that your entire purchase process at Holm Automotive Center was simple and to the point. Our goal is to make every client's experience as smooth and efficient as possible, and your feedback truly highlights our "Industrious" nature and commitment to "Customer Care." We strive to embody our core value of "Excel" by ensuring clear communication and a straightforward process from start to finish. We are also happy to hear that Carter, along with the rest of our staff, exemplified our value of "Teamwork." We appreciate your kind words and look forward to assisting you with any future automotive needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

What a fantastic review – thank you! We're thrilled to hear you found our team polite and helpful, and that you're loving your car. We pride ourselves on being quick with service jobs while maintaining our high standards of workmanship, so it's great to know that was your experience. Our team's dedication to customer care really shines through in your comments. We appreciate you recommending us and recognizing Carter Taplin, Cedric Salas, and Lance Gentry! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We are absolutely delighted to hear how pleased you were with your experience at Holm Abilene! It's fantastic that Carter, William, and Cedric made the process so easy to work with and that you found everyone nice and courteous. Your willingness to highly recommend us truly underscores our mission to create meaningful relationships based on Trust and Fairness. We strive to provide exceptional Customer Care in every interaction, and your feedback lets us know we achieved that goal. Thank you! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Our sincerest apologies in the length of time the hail estimate took and for the delays caused by the damaged key fob. We appreciate you taking time to speak with the team following your most recent visit and we sincerely hope all matters have been rectified to your satisfaction. Thank you for your continued support and allowing us to service both your vehicle sales and service needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're thrilled to hear Chuck was great and fixed the issues with your Camaro top quickly and correctly! His efficiency and precise workmanship truly highlight our team's dedication to providing excellent customer care. We appreciate you taking the time to share your positive experience with Chuck, Carter, and William. Sincerely, The Holm Automotive Team of Abilene