Casey Bingham

If I could leave zero stars I would. Do NOT buy a car here. I spent $50,000 on a brand new new Tucson and 6 months after buying the car they called me and said they lost $1,000 I had put Do NOT buy a car here. I spent $50,000 on a brand new new Tucson and 6 months after buying the car they called me and said they lost $1,000 I had put as a down payment and threatened to take me to collections if I didn't pay it right then. They refused to work with me and ran my credit card for $1,000 SIX MONTHS AFTER I HAD PURCHASED THE VEHICLE! Awful customer service! The employee from the finance department even mentioned that this wasn't the first time this had happened. Also, I purchased the paint protection AND a clear bra and the employee that was over that department scheduled the application incorrectly. If it wasn't for me doing my research on the proper application, it would have been put on my bran new car wrong! All they care about is money and not about the customer experience. Unless you want to get screwed and taken advantage of, don't go here! More

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I just purchased a used vehicle from Murdock Hyundai in Murray at the end of April this year. The car has a recall that i scheduled a service for and needed them to take a look at a noise in the front of t Murray at the end of April this year. The car has a recall that i scheduled a service for and needed them to take a look at a noise in the front of the vehicle that I have been experiencing for some time. The service advisor said it would cost 500$ to fix the noise and that it is a wear and tear part. I find it hard to believe the Wear/tear could not be seen on the vehicle when they did their multipoint thorough inspection before they sold me the vehicle a few months ago. I have been trying to get ahold of a sales manager today and the receptionist keeps transferring me to voicemail won't even put me on hold to speak to someone, super unprofessional and I would not recommend this dealership. More

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Avoid this place .No regrets or not they don't value custom I would have rated a big fat 0 star if i could have. Murdock hyundai dealership is the worst place to buy a car. I went in to buy my second car from I would have rated a big fat 0 star if i could have. Murdock hyundai dealership is the worst place to buy a car. I went in to buy my second car from them since my first purchase went well. Well not this time. I ended up buying a SUV from them which I asked for one that was AWD and a V6. About a month later i found out that my SUV did not come with those option. I asked for those things because I needed one that was good in the snow. When i found out I told them i wasn't happy with my purchase and now regret my purchase. I wanted and needed the things I thought i got on my SUV. I ended up escalating this to upper management since I wasn't getting anywhere with them and the manager Casey (who is the worst person in the world) told me that they didn't owe me anything at all regardless if his sales person lied to me. I was informed that the sales person i was working with was new and only been there a month and must of thought the FWD meant All wheel drive or four wheel drive. I told them that isn't my problem or fault as i am a women and don't know crap about cars but i do know FWD is front wheel drive and AWD is All wheel drive. And they need to better train their staff before letting them work with customers. Regardless what a horrible experience. Their advertisement of NO REGRETS doesn't exist and they don't want to make anything better. Its not their problem nor is it their fault to make an error on their part better. So here i am two months later looking to buy another car that fits my needs, elsewhere of course. I DO NOT recommend this dealership at all. Please learn from my experience and go elsewhere. Somewhere where they value their customers. Remember i was a returning customer and this is the treatment i got. More

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Low offer for used vehicle I received a letter from Casy Bingham, GM, offering to buy my "flawless" (you service mgr. statement) for $1043. You said it was KBB. KBB is $3300 - I received a letter from Casy Bingham, GM, offering to buy my "flawless" (you service mgr. statement) for $1043. You said it was KBB. KBB is $3300 - $4100. Shame on you. No, I won't be trading in. Sorry you tried to con me. More

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