Casey Van Dorn | Page 2

They are always professional and very knowledgeable. My favorite thing about Luther Honda in St. Cloud is that they don't question the way the car came it. I have been turned down by 2 other dealerships My favorite thing about Luther Honda in St. Cloud is that they don't question the way the car came it. I have been turned down by 2 other dealerships by my house for service because the car is prior salvage, but Luther understands customer service and performs service regardless. I always seem to have Casey as a service advisor, and I'm appreciative that he doesn't talk down to customers, suggest unnecessary service, or overcharge. This is hands-down the best Honda dealer in Minnesota, and I'll keep driving 60 miles to Luther every time I need anything! More

by mishausovich Verified Customer Verified Customer

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I could not have been happier with my experience at Honda. My car required service while I was on vacation in Brainerd. I was given a courtesy car for the weekend and the repairs were done in a ti Honda. My car required service while I was on vacation in Brainerd. I was given a courtesy car for the weekend and the repairs were done in a timely manner. If the dealer was just a bit closer I’d come back for ongoing service needs. More

by mcemanuelson Verified Customer Verified Customer

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They went above and beyond to help me out. Can't say enough good things about the service department Can't say enough good things about the service department More

by craiglemieux8 Verified Customer Verified Customer

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Disappointed in my car purchase had two things go wrong shortly after buying my vehicle. It was highly recommended that I get the extended warranty due to the vehicle "being in an accident" and "for peace shortly after buying my vehicle. It was highly recommended that I get the extended warranty due to the vehicle "being in an accident" and "for peace of mind" Well my fog light stops working two months after the purchase and it's thought to be from "prior accident." Of course this isn't covered and even if it gets replaced I'm not it won't just go out again... So much for peace of mind.... on top of that I had to pay $100 just to figure this out. Not pleased won't return or recommend. More

by Dammer3 Verified Customer Verified Customer

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Had power steering problem that they didnt/could not fix in 2022($2300). Hopefully fixed this time-no charge. in 2022($2300). Hopefully fixed this time-no charge. More

by DLROISUM Verified Customer Verified Customer

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Everyone was awesome and helpful. I received good information about my car as I had brought it in for a check over since I had recently purchased it. I will be back for some mainten I received good information about my car as I had brought it in for a check over since I had recently purchased it. I will be back for some maintenance stuff in the spring when it comes out of storage! More

by AMYSTANG1 Verified Customer Verified Customer

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The people are polite, friendly, well trained and right on top of it. They have a great knowledge of the problem and accurate costs for the work. on top of it. They have a great knowledge of the problem and accurate costs for the work. More

by tomnjean81 Verified Customer Verified Customer

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Great service and communication every time I go there. The reception area is the best I’ve experienced. The reception area is the best I’ve experienced. More

by Brian Studebaker Verified Customer Verified Customer

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My battery had died, and after I had my car jumped, I drove straight to Luther. Even though I didn't have an appointment, Casey was able to take my car right away, and the battery was replaced and the c drove straight to Luther. Even though I didn't have an appointment, Casey was able to take my car right away, and the battery was replaced and the car was washed in half an hour. I am always very impressed with the service from Luther!!! More

by sannsand Verified Customer Verified Customer

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This is my second time coming here and I am amazed at the service. They're very willing to take the time to explain what needs to be done and answer any questions I have. service. They're very willing to take the time to explain what needs to be done and answer any questions I have. More

by Bmswan14 Verified Customer Verified Customer

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