Cassandra Foss
Cassandra Foss at Heritage Mazda of Bel Air
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Cassandra Foss | Page 17

F&I Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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5.0
199 Reviews

Industry Experience

3 yrs, 2 mos

5.0

199 Reviews

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199 Reviews of Cassandra Foss

January 04, 2022

Dealership Rating
Employee Rating

Cassandra was an absolute pleasure to work with. Our transaction was quick and easy. Will definitely buy from this Dealer with any future purchases. A ++++ More

by mlynski-john
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 30, 2021

Dealership Rating
Employee Rating

Cassandra was exceptional from the start! I would highly recommend her as well as the dealership. She was professional and very personable. We have also worked with Doug in the past and he is very flexible More

by kellyrm11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski

December 18, 2021

Dealership Rating
Employee Rating

Words can’t express the ultimate experience my wife and I received from Cassandra and Adam. They are the best. From the time we walked in the door the the time we walked out the door with our second purchase More

by worrysomechild
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam

November 27, 2021

Dealership Rating
Employee Rating

Cassandra was an incredible sales associate! I would recommend that anyone buy their cars from Mazda. Doug was great too! I had an awesome experience. More

by victoria.e.spriggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski

Nov 30, 2021

Heritage Mazda of Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2021

Dealership Rating
Employee Rating

I have been bringing my Mazdas to Heritage Mazda of Bel Air to have maintenance work done for just about 20 years years, but this is the first time I purchased a car from them. Everyone my wife and I spoke More

by JTSARNO65
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Ledbetter , Will Tugwell

Nov 24, 2021

JTSARNO65 responded

Thanks for the great service, John S.

November 21, 2021

Dealership Rating
Employee Rating

Amazing staff, amazing facility, amazing NEW CAR! The process was seemless. They gave me a GREAT price for my trade in. Everyone was so kind and took the time to answer all of my questions and explain More

by C Geisel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski, Sheila Nesbit, Eugene Papaleo, Wil Wells

Nov 23, 2021

Heritage Mazda of Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Bel Air! Thank you so much again for your feedback! We hope you have a great day!

November 19, 2021

Dealership Rating
Employee Rating

All of the staff members were extremely friendly. However, not time efficient. Seemed to play a lot of games. More

by hollymckee91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski, Eugene Papaleo

Nov 25, 2021

Heritage Mazda of Bel Air responded

Hi Holly. Thank you for taking the time to review Heritage Mazda Bel Air. We are glad to hear you had a positive experience with our team; however, we sincerely apologize for any inconvenience that occurred during the process. This is not our way of doing business at any of our Heritage stores, as we work hard to provide an exceptional experience to each and every one of our customers. Our General Manager, Rodney Dais, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Rodney directly at rdais@mileone.com or 410.698.0024 to allow us the opportunity to further discuss the situation and rectify any missteps. Again, thank you for your time and we hope to hear from you soon.

November 12, 2021

Dealership Rating
Employee Rating

Cassandra at Heritage is a joy to do business with. I would send any of my best friends to her. The experience of buying the car was a pleasant experience due to the people that I interacted with there. More

by LG
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Justin Ledbetter

Nov 13, 2021

Heritage Mazda of Bel Air responded

Hello, thank you for your kind review; we are happy to pass along your comments to Cassandra here at Heritage Mazda Bel Air! We hope to be of service to you again! Take care!

November 09, 2021

Dealership Rating
Employee Rating

I am a new customer at Heritage Mazda, and had a wonderful experience with Cassandra Foss, she was very personable, professional, went above and beyond to make sure I was happy! Also would like to More

by melissastatton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski

Nov 11, 2021

Heritage Mazda of Bel Air responded

Hi Melissastatton, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

November 02, 2021

Dealership Rating
Employee Rating

Cassandra Foss did a great job as my sales rep. She stayed in touch giving me updates on different used vehicles that I was interested in as they became available. Once we found the right car for me, More

by davehudsonsells
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski

Nov 03, 2021

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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