Cassandra Foss | Page 2

Drew Hopkins was excellent, and very patient with me thru the process. Very knowledgeable and helpful. I would recommend Drew and the whole Heritage team to family and friends. the process. Very knowledgeable and helpful. I would recommend Drew and the whole Heritage team to family and friends. More

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Everything and everyone were absolutely fantastic! I had a great experience working with Ken, he was wonderful to work with, a very plesent person to work with. I love Heritage Mazda of Bel Air an I had a great experience working with Ken, he was wonderful to work with, a very plesent person to work with. I love Heritage Mazda of Bel Air and it is the only dealership I have purchased from in the last 20 years. More

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All went well gave me a number we could both deal with,my second car from them. My salesman Ken Arment always goes above second car from Ken, great guy to deal with. second car from them. My salesman Ken Arment always goes above second car from Ken, great guy to deal with. More

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Chris Holder was a wonderful rep to work with and made the car buying experience very pleasant. He was very communicative, knowledgable, friendly, and funny! I’ve already recommended him to a friend. Th the car buying experience very pleasant. He was very communicative, knowledgable, friendly, and funny! I’ve already recommended him to a friend. Thank you Chris. More

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Very friendly staff, our salesman Ken was easy to work with , very personable and listened to our needs. The entire process was actually enjoyable! with , very personable and listened to our needs. The entire process was actually enjoyable! More

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Outstanding service all around, the entire team went far and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversatio and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversation to delivering the vehicle which I was about 100 miles away from. I can not thank this team enough for the all around service they provided, I’m astonished for what they pulled off to get this vehicle to me all in the same day. If this were a ten start scale I would ask for more stars to be provided to really give this team their respect. Thank you very much 🙏. More

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Your warranty certificate is worth less than toilet paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions or ensuring customer satisfaction, they hid behind excuses. I think they need to take a lesson in hospitality. It's terrible that they give you a guarantee on paper but then don't take any action. More

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Everyone, especially Ken Arment, was very friendly and informative. Made the buying experience a pleasant one. informative. Made the buying experience a pleasant one. More

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The dealership is clean and well maintained. The team, particularly Chris Holder and Cassandra, met all of my needs and went above and beyond. Would recommend them to anyone in the market for a The team, particularly Chris Holder and Cassandra, met all of my needs and went above and beyond. Would recommend them to anyone in the market for a new or used car. More

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Ken was a great instructor on how to use the car. He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up wit He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up with me afterwards to say that I could contact him if I had any questions about the car. More

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