Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.8
125 Reviews
4.8

125 Reviews

Write a Review

125 Reviews of Cassie Allen

June 10, 2025

Dealership Rating
Employee Rating

Cassie Allen was an excellent advisor. Reason I came back to Showcase Honda for service. More

by RLPRO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

Well, a week after my car broke down on the freeway! i had to do a full tuneup w/coils cost me $200. I was told a valve adjustment was needed w/sparkplugs. I replaced sparkplugs and coils DIY. I KINDA More

by emondjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2025

Showcase Honda responded

We understand how frustrating and inconvenient it can be to deal with unexpected vehicle issues, especially so soon after a breakdown. It’s clear you’ve put time and effort into resolving the situation yourself, and we truly respect that initiative. We’d appreciate the opportunity to go over what happened and review the service details with you. If you’re open to it, please reach out to our Service Director, Sean Hoopes, at 602-274-3800.

June 04, 2025

Dealership Rating
Employee Rating

I am always highly satisfied with the professionalism, service and no hidden costs that Showcase consistently provides. I drive across town to get their comprehensive overview of whatever my car needs. More

by ACE111N8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Showcase Honda responded

Thank you! We're thrilled to hear that you appreciate our professionalism and transparency. Your trust means a lot to us, and we’re glad you make the drive to see us. Looking forward to continuing to meet your car care needs!

May 26, 2025

Dealership Rating
Employee Rating

Best dealership ever. l. The service advisor was awesome. I highly recommend this dealership to anyone. More

by NELSONCHRRN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 27, 2025

Showcase Honda responded

Thanks for the fantastic review, Nelson! We're thrilled to hear you had an awesome experience with our service advisor. Your recommendation means a lot to us! We're here whenever you need assistance.

May 23, 2025

Dealership Rating
Employee Rating

Your the only dealer that will service my car. Upfront and honest. Cassie is good great with communication. She is a rockstar!!! More

by Flipperspc
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 27, 2025

Showcase Honda responded

We’re thrilled to hear you had such a positive experience! Cassie truly is a rockstar, and we appreciate your trust in us for your car service. Thank you for your kind words and support!

May 22, 2025

Dealership Rating
Employee Rating

Cassie makes what could be stressful much easier. I had a flat tire and had to have my car towed to the dealership. I thought it would be a long drawn out process but Cassie and Showcase Honda is a d More

by Roger whittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Jonathan Wilson

May 27, 2025

Showcase Honda responded

Thank you, Roger! We're thrilled to hear that Cassie made your experience smooth and transparent. Your recommendation means a lot to us, and we’re glad we could help during a stressful time. We appreciate your support and look forward to serving you and your friends and family in the future!

May 19, 2025

Dealership Rating
Employee Rating

Subsequent to most recent service visit and unsolicited call thereafter from service department regarding questions or concerns regarding Honda service, despite assurances there has been follow-up regardin More

by BRIDGETTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 21, 2025

Showcase Honda responded

It’s always our goal to ensure communication is timely and helpful, especially when it comes to follow-up after a service visit. We understand your expectations for a response and recognize how important it is for customers to feel heard and supported throughout the process. If you’re still waiting for a reply or would like to speak with someone directly, we encourage you to reach out to Sean Hoopes, our Service Director, at 602-274-3800.

May 19, 2025

Dealership Rating
Employee Rating

I’ve serviced my accord at Showcase since purchasing it in 2016. During that time I’ve watched benefits the dealership offers decline and the pricing for services increase. Cassie and her superior customer More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Showcase Honda responded

Thank you for your feedback, Robin. We appreciate your loyalty since 2016 and are glad to hear that Cassie's exceptional customer service has made a positive impact on your experience. We are continually working to enhance our offerings and ensure that our services provide value to our customers. To discuss your concerns in detail, please feel free to reach out to Sean Hoopes, Service Director, at 602-274-3800. Your input is invaluable as we strive to improve.

May 14, 2025

Dealership Rating
Employee Rating

Cassie was amazing ! !! She did an excellent job working with me. So appreciated. Thank you More

by jmelvin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Showcase Honda responded

Thank you for the amazing feedback! We're so happy to hear that Cassie provided excellent service and made your experience great. We truly appreciate your kind words!

May 13, 2025

Dealership Rating
Employee Rating

Cassie n Kayla are amazing! They are so helpful and they explain everything clearly n honestly. Just love them! You have gems in these 2- 2 of the best assets to SCH! More

by bugsy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Voss, Austin Czerwinski , Kayla Friedman- 5 stars!!

May 16, 2025

Showcase Honda responded

Thank you for your kind words! We're thrilled to hear how much you appreciate Cassie and Kayla. They truly embody our commitment to exceptional service. Your support means a lot to us!

1
...

Dealership Inventory (434 Vehicles)

new 2025 Honda CR-V car, priced at $34,908
2025 Honda CR-V
new
NH-904MX Meteorite exterior
CVT
Front-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $40,350
2025 Honda CR-V Hybrid
new
NH-912P Urban Gray exterior
CVT
All-wheel Drive
used 2015 Honda Fit car, priced at $16,900
2015 Honda Fit
used
Alabaster Silver exterior
CVT
Front-wheel Drive
new 2026 Honda Passport car, priced at $48,712
2026 Honda Passport
new
NH-877P Sonic Gray exterior
Automatic
All-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $37,877
2025 Honda CR-V Hybrid
new
NH-912P Urban Gray exterior
CVT
Front-wheel Drive
used 2024 Kia Seltos car, priced at $22,200
2024 Kia Seltos
used
Snow White Pearl exterior
CVT
Front-wheel Drive