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Cassie Smith
Cassie Smith | Page 10
Internet Manager
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
132 Reviews
Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.
Read moreDealership Experience
24 yrs, 1 mo
132 Reviews
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132 Reviews of Cassie Smith
December 01, 2022
Everyone at this dealership were awesome to work with and I would recommend them to everyone!!!! and I would recommend them to everyone!!!! More
by coperdoper
Other Employees Tagged: Mike Waddle , Justin Silva
November 02, 2022
This is the fourth vehicle that we are buying from Arlington Heights Ford. We are very happy with the customer service and enjoy working with our salesman, Jesus! Arlington Heights Ford. We are very happy with the customer service and enjoy working with our salesman, Jesus! More
by Mrs. Patience
Other Employees Tagged: John Guido, Jr., Jesus Sanchez, Jerry Hood, Mike Waddle, Victor Villanueva , Tony Guido, Anthony Wojciechowski
September 01, 2022
Elliot was great to work with. I would recommend anyone to work with him on a new or used vehicle I would recommend anyone to work with him on a new or used vehicle More
by Mark
Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Jon Franklin, Tony Guido, Ben McCarty, John Rodriguez
August 12, 2022
AH Ford Service Dept. comes through again. My Ford vehicle has had a series of minor, but annoying service issues. Each time I encounter the service department, they list comes through again. My Ford vehicle has had a series of minor, but annoying service issues. Each time I encounter the service department, they listen patiently to my frustrations and treat these minor concerns with the same diligence as if they were a significant concern. Kudos to Mike Waddle during my most recent visit. Mike handled my phone call, set the appointment, communicated my concerns to the tech, ordered the parts, liaised with Ford Customer Service, and tackled the mounds of paperwork it took to fix the problem. There was no need to argue or haggle to get the job done. Every facet of the service visit exceeded my expectations. I expect to continue visiting the service department for my regular maintenance needs, and I feel good knowing that if a repair concern crops up again, Mike, Jerry Hood, and Mr. Guido are there to ensure a quality repair resolution and (my) complete customer satisfaction. More
by jhenmueller
Other Employees Tagged: John Guido, Jr., Jerry Hood, Mike Waddle , Also, thank you to the shuttle driver for the conversation and the ride!
June 24, 2022
Drove all the way from Ohio to purchase a vehicle from Elliot Reichel! He made the entire process easy and fun and I highly recommend coming to Elliot! Elliot Reichel! He made the entire process easy and fun and I highly recommend coming to Elliot! More
by rachhpollock
Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Jon Franklin, Tony Guido, John Rodriguez
June 23, 2022
This is the 6th car I've bought from Elliot and he has made a customer for life out of me! If your looking for a great experience while buying a car, Elliot is your guy! made a customer for life out of me! If your looking for a great experience while buying a car, Elliot is your guy! More
by Zchislof
Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Jon Franklin, Tony Guido, Ben McCarty, John Rodriguez
June 17, 2022
Elliott provided excellent service and was transparent throughout the entire process. Elliott was easy to work with and I enjoyed our 5 long hours. throughout the entire process. Elliott was easy to work with and I enjoyed our 5 long hours. More
by mcafeealia
Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Joe Baez, Jon Franklin, Tony Guido, John Rodriguez
June 11, 2022
Anthony Velasco Service Advisor was helpfull answering my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow up More
by krashk01
Other Employees Tagged: Jerry Hood, Mike Waddle , Justin Silva, Anthony Velasco
May 07, 2022
good dealer good people good service and fair treatment that’s all we want when dealing with cars arlington heights ford does it all that’s all we want when dealing with cars arlington heights ford does it all More
by DJ2BIG
Other Employees Tagged: John Guido, Jr., Rich Jacobsen, Jerry Hood, Mike Waddle , Tony Guido, John Rodriguez
April 21, 2022
Great service! Would highly recommend to to anyone! Kevin and Jerry are awesome! Thanks again! Would highly recommend to to anyone! Kevin and Jerry are awesome! Thanks again! More
by Kikorod_1980
Other Employees Tagged: John Guido, Jr., Jerry Hood, Jose Gutierrez , Jon Franklin, Kevin Juarez
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