Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith | Page 12

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
132 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

24 yrs, 1 mo

5.0

132 Reviews

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132 Reviews of Cassie Smith

March 12, 2020

Dealership Rating
Employee Rating

Easy to deal with not pressured. George Sarkisian was pleasant to deal with, never felt pressured, or I would have walked out. He answered any questioned I had. I purchased my last More

by rbcapp
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Franklin, George Sarkisian

January 15, 2020

Dealership Rating
Employee Rating

Easy to make appointment, quick resolution to concern I have been coming to this dealership for 14 years and have yet to be disappointed by them. The service department and quick lane have very helpful em More

by Suewojo49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Wade Mikosz, Neal Snyder, Steve Verhagen

January 05, 2020

Dealership Rating
Employee Rating

awesome as always I have been dealing with Arlington Heights Ford for the pas 20 plus years, As always I am treated with great respect and like a member of the family, More

by ldsouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Steve Ursin, Jerry Hood , Tony Guido, Arnie Kosovski, Wade Mikosz, Steve Verhagen

January 05, 2020

Dealership Rating
Employee Rating

Quick check-in. Friendly. Able to have tech road tested vehicle with me. Found problem and corrected concern. Fast service. Clean loaner vehicles. Flexible hours for my busy schedule. More

by Mark M
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Service Advisor: Victor 5star

December 31, 2019

Dealership Rating
Employee Rating

Great staff, especially the Service Dept. Best place to buy and service your vehicle. Sales mgmt. took the time to work with me, finance dept. gave me plenty of options on extended warranties , and serv More

by svfusion
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Lonnie Catanese , Tony Guido, John Guido, Sr., Wade Mikosz, Neal Snyder, Steve Verhagen

December 06, 2019

Dealership Rating
Employee Rating

As usual...another great Service experience! Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' ca More

by norgea1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Wade Mikosz, John Rodriguez, Neal Snyder, Steve Verhagen

November 03, 2019

Dealership Rating
Employee Rating

Everyone was amazing start to finish could not be happier all of my future purchases will be at Arlington Heights Ford thanks to everyone there More

by Aminear
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez , Mayra Del Real, Tony Guido

October 05, 2019

Dealership Rating
Employee Rating

the best all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Melissa Cazares, Mayra Del Real, Kristel Hibben, Cindee Manaves, Wade Mikosz, John Rodriguez, Steve Verhagen

Oct 07, 2019

Arlington Heights Ford responded

Doug, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 10, 2019

Dealership Rating
Employee Rating

customer service always friendly, knowledgeable customer service...clean area and staff communicates the issue and tell the price.....and also informs the customers of More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Victor Martinez, Wade Mikosz, Steve Verhagen, Jeff Reckards

August 08, 2019

Dealership Rating
Employee Rating

Great service I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceede More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Melissa Cazares, Kristel Hibben, Arnie Kosovski, Wade Mikosz, John Rodriguez, Steve Verhagen

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