Catherine Ferry | Page 27

Very professional and efficient process. The vehicle was presented and in the condition as described The vehicle was presented and in the condition as described More

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Michael has been very helpful and very kind. I will recommend him to anyone in my circle looking to buy a BMW. I will recommend him to anyone in my circle looking to buy a BMW. More

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Flemington was very professional and helpful in every way, our salesman Mike was nice and very informative of the vehicle and got an excellent price for us. Highly recommend way, our salesman Mike was nice and very informative of the vehicle and got an excellent price for us. Highly recommend More

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Once again, a great experience with this dealership — especially with Tom Terrill. We ordered our X1 and Tom kept us updated during the whole process. When the car arrived, Tom and the finance team made especially with Tom Terrill. We ordered our X1 and Tom kept us updated during the whole process. When the car arrived, Tom and the finance team made the delivery process easy and quick. Can’t think of a single way the process could have been better. More

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Micheal was great the process was short and painless better than Springfield Bmw !!! Thanks to cathy and Micheal for making my first BMW experience a great one !! better than Springfield Bmw !!! Thanks to cathy and Micheal for making my first BMW experience a great one !! More

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Amazing and simple purchase experience with the whole team! Ordered a new X3 and both Greg and Tom were excellent to work with. No pressure and very knowledgable about the vehicle and process. team! Ordered a new X3 and both Greg and Tom were excellent to work with. No pressure and very knowledgable about the vehicle and process. More

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Great experience with the Flemington BMW team and my sales person Agata! From test drive to build and through pickup! sales person Agata! From test drive to build and through pickup! More

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My wife, Wendy, and I live in Princeton NJ. We thus were planning to buy a car in that area. We were looking at Audi's BMW's and other cars. Looking at small SUVs. Wendy has a Volvo wagon ( We thus were planning to buy a car in that area. We were looking at Audi's BMW's and other cars. Looking at small SUVs. Wendy has a Volvo wagon (2016) which she loves. (I do too). I've always had sedan's with reasonable power. Audi's, BMW's (I loved my 2011/12 528. We looked in the Princeton area; the BMW dealer and sales manager said they really didn't have time for me. I tried several times. A good friend, Barbara Nelson had a SUV x3. She let me drive it and I really enjoyed it, she also said that she had to shop around geographically and ended up at Flemington BMW and liked it. She gave me Diane Barry's name. I called Diane, and she could not have been more welcoming. She was that way in person as well. I always like to vet the service department as well. If the overhall culture of the company is healthy, then so are the departments. Certainly Diane's service department seems to be. Diane introduced me to Cindy Amin .. same attitude, welcoming and friendly. Cindy, in turn, intoduced me to Tom Terrill. Same thing. He was kind, patient, knowledable; a great guy. Tom had me test drive an older x3 and it was great. So, I made arrangements for Wendy and me to go back as Wendy will be a co-owner and really likes the suv... for distance off the ground (thus flexible on types of roads and better visiblity). Her impression of Flemington BMW and Tom, was the same as mine. Professional, friendly, knowledgable, patient, dependable, and gives transpartent information. We decided to buy the SUV x3. so the next time I met with Tom, I took a good friend, Steve, who had a BMW x5 and was very familiar with the accessaries. Tom and Steve and I designed my car. It was ordered and Tom kept us up to date almost weekly and whenever something changed. He made sure that when it came in, I knew, and also made sure that if he were not in the dealership (he had a family medical issue he had to deal with), that I knew who his back ups were. When we picked up the car, he was there and basically spent the day with us going over everything, including finances which was handled very professionally by Cathy Ferry. When we were walking around the dealership, everyone (employees) was really friendly and always said hello. The car is beautiful, drives well, and so, I am very very pleased. With Tom and the whole dealership. So, thanks to all, including the owners who usually are responsible for the tone of the culture, which is wonderful. More

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One of the best car buying experiences I have ever had! Everyone was so nice, helpful, and professional. No hard sell, no pushing…just helpful! Michael Franks was truly awesome Everyone was so nice, helpful, and professional. No hard sell, no pushing…just helpful! Michael Franks was truly awesome More

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Anatoliy was very polite, professional and helpful in getting me matched with my new BMW i4. Cathy Ferry was also very helpful and knowledgable. They were available to answer questions and returned call getting me matched with my new BMW i4. Cathy Ferry was also very helpful and knowledgable. They were available to answer questions and returned calls promptly. I am a loyal customer of this dealership. I didn't even consider another brand of electric vehicles, both because of the customer service available at the Flemington dealership and because the car itself is just awesome! More

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