Catherine Schlueter
Catherine Schlueter at Norm Reeves Honda Superstore - Huntington

Catherine Schlueter | Page 4

Service Director

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.6
48 Reviews
4.6

48 Reviews

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48 Reviews of Catherine Schlueter

September 13, 2024

Dealership Rating
Employee Rating

Excellent customer service, always answering what customer has questions. He is the best of the best at NormReeves Honda HB More

by Andrewpnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Norm Reeves Honda Superstore - Huntington responded

We’re grateful for your kind review! We look forward to continuing to provide you with top-notch service.

September 10, 2024

Dealership Rating
Employee Rating

Car came in driving smooth left driving like a 90s suburban Regret coming here, no accountability. More

by citrino
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Jason Ung, Clayton Einck

Sep 10, 2024

Norm Reeves Honda Superstore - Huntington responded

We regret to read about your recent service visit and understand your frustrations. We would like the opportunity to learn more about your experience with us. If you're interested, please reach out to me at 714-861-4200. Thank you. -Paul Conant

August 27, 2024

Dealership Rating
Employee Rating

Friendly and quick, ty! Good experience, all around. It was a pleasure. God bless everyone. More

by Jeremy.Steele
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Norm Reeves Honda Superstore - Huntington responded

We’re so happy you had a 5-star experience! Our team is always here for you—visit us anytime!

August 18, 2024

Dealership Rating
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Great service oriented staff with curtióus, professional folks who performed a detailed inspection of my 2010 Civic coupe Report ranked items found in order of urgency of corrective action, with cost estim More

by Jeff Wheeler
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Recommend Dealer
Yes
Aug 19, 2024

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing your review, Jeff! We're happy to see that our service center lived up to your expectations. We hope to see you again soon!

August 14, 2024

Dealership Rating
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The dealership has fair prices and reliable service. It is my go to for car maintenance and purchasing. More

by loonknight
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Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

Aug 14, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your amazing review! We're delighted that you had a 5-star experience. Please stop by anytime—we'd love to assist you again.

August 04, 2024

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Employee Rating

Sold me a car with a bunch of problems. Now you guys can't fix it. Thanks for the lemon. More

by lbell.8891
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 05, 2024

Norm Reeves Honda Superstore - Huntington responded

Hello. Thank you for sharing your experience. We want you to be 100% satisfied with your purchase and we are sorry to hear that's not the case. We will definitely use your feedback for training with our team. Thank you. -Paul Conant

June 05, 2024

Dealership Rating
Employee Rating

John Le provides great customer service. I will continue servicing with the dealership because of his actions. More

by Baldanthony1
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Recommend Dealer
Yes

Other Employees Tagged: John Le

Jun 06, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, we're thrilled to hear that John provided you with excellent service! We look forward to serving you again in the future.

May 07, 2024

Dealership Rating
Employee Rating

We’ve been using Norm Reeves for a while and their service has always been stellar. Alexander kept us apprised of the status the whole process. Considering that our car had been vandalized with the lo More

by Mmcshane2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your glowing review! We're thrilled to hear that Alexander provided you with stellar service and demonstrated care during a difficult situation. We'll be sure to pass along your kind words. Thank you for recommending us!

January 17, 2024

Dealership Rating
Employee Rating

Ivette atención is one the best I always have, and the store is amazing service for everyone!!👍 More

by Elisa_447
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with Ivette and enjoyed our exceptional service. We appreciate your support and look forward to serving you again.

January 17, 2024

Dealership Rating
Employee Rating

Great Sercice, Good People, love coming to this norm reeves Honda HB, No dealer top this one More

by Jaronmnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Norm Reeves Honda HB. Our team is committed to providing exceptional service, and we appreciate your support. See you again soon!

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