Catherine Schlueter
Catherine Schlueter at Norm Reeves Honda Superstore - Huntington

Catherine Schlueter

Service Director

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.6
47 Reviews
4.6

47 Reviews

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47 Reviews of Catherine Schlueter

August 19, 2025

Dealership Rating
Employee Rating

Reliable, Good Communication, Great Service, Great Environment, Clean, Organized, Highly Recommended, Staff are friendly and transparent. More

by EGK20
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Norm Reeves Honda Superstore - Huntington responded

Wow, thank you for this glowing list. We love hearing the whole experience clicked for you. We’re glad everything from the staff to the space felt right for you, and your recommendation means a lot to the team. See you next time!

July 22, 2025

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She is so sweet and very considerate and technically best manager and I am 94 and She is lovely character and I thank you all for your service is best! More

by dougchung1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Your praise for our whole crew warms our hearts! ❤️ You deserve only the kindest, most considerate care, and we’re honored we could deliver. Thank you for making our day brighter with your wonderful feedback!

July 13, 2025

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Got me in n time everything ok good exp would tell people to go there More

by Benny bern
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Recommend Dealer
Yes
Jul 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Benny, you’re fantastic for the five-star shout‑out! Catherine, Clayton, and the crew are honored to have you cruising away happy. Feel free to tell everyone they’re in for a great time when they drop by.

June 25, 2025

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Clayton was very attentive and knowledgeable during the whole process! He was extremely kind and available throughout the whole thing to help with any other questions or concerns that I had. More

by JESSMHILL02
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Jun 25, 2025

Norm Reeves Honda Superstore - Huntington responded

Jess, Clayton is thrilled to hear his attentiveness hit the mark! Your questions and concerns are always welcome, and we’re here to support you every step of the way. Thanks for making our service center feel like home on your visit.

June 03, 2025

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Employee Rating

This service department is consistently fast without sacrificing detail. They listen to your concerns and address them directly all while keeping you updated throughout the process. It’s the only place More

by joshua.schlueter
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung

Jun 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey there, Joshua! What a joy it is to have you as a loyal customer. We appreciate you acknowledging our team's expertise and attentiveness, and we're glad your experiences have consistently lived up to our standards. See you next time!

June 03, 2025

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It’s great. I always am helped and will come back. Great place. Highly recommended More

by Vito.Rainieri1
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Recommend Dealer
Yes
Jun 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks a million, Vito! We’re honored to be the team you lean on for all your automotive needs. Rest assured, we’ll always have your back—just give us a call anytime.

May 16, 2025

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Ivette is the best ever service advisor. Very thoughtful and and helpful to be sure that you are getting the best deal possible. Elias Ponce the manager in the Parts Department always goes o More

by Dtrotz1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2025

Norm Reeves Honda Superstore - Huntington responded

What a nice review, and Ivette and Elias will certainly appreciate reading it! We aim to make your service visit everything you hope to expect and much more. Your Honda is just as important to us as it is to you. We're glad that your car is back on the road and in good shape. See us again some time! Thank you!

March 21, 2025

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They made a special effort to solve a problem. Everyone was so curious. The dealership was very clean. More

by Krcornelison
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Recommend Dealer
Yes

Other Employees Tagged: Edward Obando, Kevin Lam

Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

We're delighted by your review! Our team loves what they do and problem-solving is important to us, so this is great to hear! If you need anything else in the future, just reach out. We'll be here!

February 22, 2025

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Employee Rating

I felt welcomed and cared for from start to finish. Blah blah blah blah blah blah More

by slarson003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Feb 24, 2025

Norm Reeves Honda Superstore - Huntington responded

We think that our Honda service is anything but blah! We appreciate you letting us know that your service visit for your Honda went well. If you need anything else, please feel free to reach out. Thank you!

February 03, 2025

Dealership Rating
Employee Rating

Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a good service visit for your Honda! Even though you couldn't use the coupon for this visit, we strongly encourage you to check out our service specials before you return. Thanks for your business, and we hope to see you at your next appointment!

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