Cathie Badger | Page 6

George Tenido provides Excellent Customer Service George Tenido provided lots of good information and answered my questions. It was comfortable to test drive the car with him. He did not pressure me a George Tenido provided lots of good information and answered my questions. It was comfortable to test drive the car with him. He did not pressure me at all. He accommodated all my requests. I am a senior female and he did not patronize me in any way. After I decided to purchase the car he sat in the car with me and explained all the features. He even programmed the Bluetooth for me. He did all that he could to make buying the car a pleasant experience. I recommend him highly. More

Helpful 0

Report | Print

Great salesguy, George Tenido I had a great experience with George Tenido. He was an upbeat, knowledgeable, low-pressure salesman. Not to mention patient. We wound up taking 4 cars I had a great experience with George Tenido. He was an upbeat, knowledgeable, low-pressure salesman. Not to mention patient. We wound up taking 4 cars out for test drives, and after it seemed I’d walk back home without a new (used) car, we found a jewel. More

Helpful 0

Report | Print

Customer satisfaction The service that we received from Martin, Anthony, and Cathy at Toyota Marin was excellent. They made us feel at eased. The process was not stressful. The service that we received from Martin, Anthony, and Cathy at Toyota Marin was excellent. They made us feel at eased. The process was not stressful. So thank you Cathy, Martin and Anthony More

Helpful 0

Report | Print

Great experience at Marin Honda! We went in for a used car- first ever for our 16 yr old daughter. Everyone there was attentive and accomodating. George Tenido in sales was so nice an We went in for a used car- first ever for our 16 yr old daughter. Everyone there was attentive and accomodating. George Tenido in sales was so nice and helpful. Really went overboard to take care of us and get us the car we needed. I could not have asked for a better overall experience. More

Helpful 0

Report | Print

The staff was making feel comfortable from first minute Everything was smooth and nice doing business with you guys. Your helpful attitude was one of the best thing I could ever find in a dealership. Everything was smooth and nice doing business with you guys. Your helpful attitude was one of the best thing I could ever find in a dealership. More

Helpful 0

Report | Print

Best car buying experience ever! George Tenido and his co-workers made this an extremely easy car buying experience! The right car at the right price. Highly recommend Toyota Marin. George Tenido and his co-workers made this an extremely easy car buying experience! The right car at the right price. Highly recommend Toyota Marin. More

Helpful 0

Report | Print

Service with a smile!! I am so happy that Service is not dead. Tu is a great person to deal with. No pressure just excellent service. My compliments to Tu and whoever hired I am so happy that Service is not dead. Tu is a great person to deal with. No pressure just excellent service. My compliments to Tu and whoever hired him. Great great job. More

Helpful 1

Report | Print

Sold my car within an hour My family has dealt with Toyota Malan for several years. We had a car we would like took of sold and they gave us a fair value and Brian Moore to car My family has dealt with Toyota Malan for several years. We had a car we would like took of sold and they gave us a fair value and Brian Moore to care of all the paperwork and make sure we got to subtract within a reasonable amount of time. More

Helpful 0

Report | Print

Great service They were very helpful in making it an easy process. My wife is happy with her new vehicle. I would recommend them to anyone in the market for a new o They were very helpful in making it an easy process. My wife is happy with her new vehicle. I would recommend them to anyone in the market for a new or used car. Great service. More

Helpful 0

Report | Print

Professional, stress free and productive Roman Feygelman at Toyota Marin is The Man to see for a used Toyota. I was looking to get one and met him on the lot at Toyota Marin. I was impressed Roman Feygelman at Toyota Marin is The Man to see for a used Toyota. I was looking to get one and met him on the lot at Toyota Marin. I was impressed by his knowledge of the inventory and the features and characteristics of each type of vehicle. We settled on a Camry. My wife has driven four Camry's over the past 20 years retiring them when they reached 200,000 miles with me getting her hand-me-down's. I was tired of hand-me-downs. Roman found a Camry I liked. A 2015 -- 26,000 miles. We went for a ride. Beautiful car. Roman gave me no hype, or anxiety producing BS dialog like "It's not going to be on the lot for long." I appreciated that. Instead the test drive was like cruising with an old buddy from the neighborhood. GREAT STORIES .... but the car sold itself. Roman is a true gentlemen. Gentlemen defined as a man who does not undermine the self-respect of another person. I was treated with respect. I appreciated that very much. Sold. Good job Rome! Then it was onto the financial paper work with Cathie Badger. Knowledge and accuracy with dealership paper work is a given. But there is also a need for trust as there is a level of intimacy involved with a stranger who has access to your personal and private credit history and income. Cathie came across as a trust worthy, caring woman who in a few short minutes while going over my paperwork made me feel like I'd know her for years, that she understood me and I felt complete trust and confidence in her integrity . Driving to the dealership, I did had some trepidation about the experience of buying a used car, fearing slick used car salesmen and shoddy paper work. But my buying experience at Toyota Marin turned out to be the complete opposite of my fears. In the end I got a great car and felt like I made two friends in Roman and Cathie. I would HIGHLY recommend Toyota Marin and Roman Feygelman and Cathie Badger if you are looking for a quality used car. Bill Fox Novato, CA More

Helpful 0

Report | Print