26 Reviews
Write a ReviewDealership Experience
7 yrs, 3 mos
Industry Experience
13 yrs
26 Reviews of Huy Phan
January 19, 2021
If you take pride in your vehicle! Do not purchase from Toyota Marin! No one gives two ... mmm yeah! I was referred to a body shop by them. 10 mile a hr accident.. 6 times my truck had to go back.. the Toyota Marin! No one gives two ... mmm yeah! I was referred to a body shop by them. 10 mile a hr accident.. 6 times my truck had to go back.. the ship is the worst. Half the hardware was put back on, front end loose.. Ac condenser not bolted down, Ac low pressure hose not mounted.. low pressure AC hose blew.. paint / clear built up a 1/8th in n the door edges.. truck had 5000 miles on it when the repairs were done. Dealership had them redo the work.. again!! Same issue shop lied expressing the paint was stripped to bare metal.. I pointed out in the blend it wasn’t.. The dealership was willing to take the truck if the repairs were not satisfactory. Now that manager had left.. no one at Marin Toyota gives two F! After two years of dealing worh issues Paula Mccormick Chip Cooper is the worst She would not take the time to a feudal a phone call not even give me 5 minutes of her time!!! We played phone tag! It was pathetic!!! She wanted to deal with it through email.. didn’t care what the old manger was doing to help me Eric.. best guy ever!! Paula is shirt! Ride!!! And her response is we’re not responsible!! You guts referred me!! I wouldn’t even give them a star!!! No one cares if you have a issue !! No one at this dealership gives a dam about their customers!!! More
Other Employees Tagged: Erick Campos, Diana Kennedy, John Chan, Miguel Santiago , Paula Mcmrmick!
January 31, 2020
We had a great experience. We work with Brian from start to finish. Thanks Brian! We will be back for our next car in the near future. to finish. Thanks Brian! We will be back for our next car in the near future. More
Other Employees Tagged: Brian Moore
January 24, 2020
Keith was very helpful and patient. He let me drive the cars immediately before talking about prices and he didn’t force the cars on me like I’ve felt at other dealerships. cars immediately before talking about prices and he didn’t force the cars on me like I’ve felt at other dealerships. More
Other Employees Tagged: Cathie Badger, Keith Ural, Tony Chang
November 14, 2019
Easy no hassle This dealership had the Truck I wanted was low key and it had a gong. This was the best car buying experience I have ever experienced. I worked with This dealership had the Truck I wanted was low key and it had a gong. This was the best car buying experience I have ever experienced. I worked with Dylan Robinson and he was great More
Other Employees Tagged: Dylan Robinson
October 08, 2019
I had a wonderful experience at Toyota Marin. I believe I got the best deal and formed great relationships with the staff. Thank you everyone. got the best deal and formed great relationships with the staff. Thank you everyone. More
Other Employees Tagged: Keith Ural, Arth Parciso , Chinh Nguyen
August 24, 2019
Great Service! The sales and finance team were very knowledgeable, helpful and courteous. I usually dread the car buying experience. Usually feel like it’s me vers The sales and finance team were very knowledgeable, helpful and courteous. I usually dread the car buying experience. Usually feel like it’s me versus the dealer, at Marin Toyota I genuinely feel like the entire staff was part of my team. Thank you Martin, John, Huy and Colt!!! More
Other Employees Tagged: Martin Sumayan, Colt Davis , John in sales
July 28, 2019
Wonderful experience! Had a great experience with the entire staff. From the initial back and forth emails all the way through to driving off the lot. Fair and honest sal Had a great experience with the entire staff. From the initial back and forth emails all the way through to driving off the lot. Fair and honest sales team. Everybody seemed to have great attitudes. Will look in to buying our next vehicle there as well. Thanks! More
Other Employees Tagged: Cathie Badger, George Tenido
July 24, 2019
Excellent experience I work with with Dylan Robinson and Huy who were both super friendly and helpful. I would defiantly recommend Toyota Marin. They made it easy for me a I work with with Dylan Robinson and Huy who were both super friendly and helpful. I would defiantly recommend Toyota Marin. They made it easy for me as a customer More
Other Employees Tagged: Dylan Robinson
June 08, 2019
Honest Down to Earth Best Used Car Buying Experience I have bought a lot of used cars over the years and definitely have dealt with the good, bad, and ugly. However I can confidently say that buying a us I have bought a lot of used cars over the years and definitely have dealt with the good, bad, and ugly. However I can confidently say that buying a used car from Toyota of Marin has been the best used car buying experience by a mile. Tu, Huy, and Colt helped me from beginning to end with the car purchasing experience and they were very courteous and upfront with no BS (I know right? At a used car dealership??) I also shopped around quite a bit for similar cars and the price out the door was really, really good out the door. I seriously highly recommend Toyota Marin used cars and Tu is a real MVP! More
Other Employees Tagged: Tu Nguyen, Colt Davis
May 12, 2019
Good experience with George and the staff! Went in to test drive a 2915 Durango RT, Loved the feel size if it. George went along with and explained most of the SUVs features and was very helpfu Went in to test drive a 2915 Durango RT, Loved the feel size if it. George went along with and explained most of the SUVs features and was very helpful with answering my questions. Made it very easy and simple and a fair price that would be hard to match! More
Other Employees Tagged: George Tenido