"Vehicle with 3600 mi has many issues. Dealership apathetic"
I purchased a 2015 Dodge Charger R/T from this dealership on 7/17/17. At the time of purchase, the vehicle had only 3600 miles. Within 4 days, the vehicle’s safety systems and transmission went haywire. Multiple warnings started flashing on the instrument cluster: Automatic Cruise Control Unavailable Service Required, Cruise Control Unavailable Service Required, LaneSense Unavailable, Service Electronic Stability Control, Service Shifter, Blind Spot Alert Unavailable Service Required, etc. The dashboard lights would brighten then dim repeatedly. The transmission would shift abruptly and the shifter was constantly clicking. Then the vehicle threw a check engine light. I took the vehicle to a nearby Dodge/Chrysler dealership and as of today, they have had the vehicle for weeks and it is still not repaired. I contacted Bradshaw and was transferred to a service manager who basically informed me that my only option was to purse the manufacturer’s warranty. They did not seem concerned about my buying a relatively new vehicle from them that was experiencing catastrophic electronic failures, nor did they seem interested in resolving the situation.
I purchased this vehicle 36 days ago. For the last 28 of those, this car has been in another dealership's garage for repairs with no end in sight. This is ridiculous.
"Recommend Ernest Jones "
Had a great experience with the team. Ernest took the lead and made sure everything was above great from start to finish. He made sure he to car of my concerns from start to finish. Everyone made sure that our business continued stay with them for our second Cadillac.