Cesar Alegre
Cesar Alegre at Universal Hyundai

Cesar Alegre | Page 3

VIP Director

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
128 Reviews
4.7

128 Reviews

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128 Reviews of Cesar Alegre

November 24, 2024

Dealership Rating
Employee Rating

The staff has improved and my salesperson Villa was stellar! Villa was very thorough and answered every question that we had. He made our car purchasing experience incredible. 5 stars is what Villa is! More

by mhc1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Carlos Villa

Nov 25, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 22, 2024

Dealership Rating
Employee Rating

The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car. More

by Clickmeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 15, 2024

Dealership Rating
Employee Rating

The costumer service is very good. They give us all option to buy the car More

by KIRSTJOL321
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Brian Cortes

Oct 16, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 19, 2024

Dealership Rating
Employee Rating

I've been going to Universal Hyundai for over 8 years now. Mostly for servicing my Sonata and have never been disappointed. Recently I bought a new 2024 Tucson and while buying a car can be a bit nerve More

by PL_FLEISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rhoda Allen, Jacob McNeely, Omy (not sure of his full name)

Sep 19, 2024

Universal Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai, we hope you enjoy your new Tucson! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 15, 2024

Dealership Rating
Employee Rating

Very professional and kindly person. Know your jobs and had fully trained and experienced in your industry More

by MIKERODRIGUEZ1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos

Sep 16, 2024

Universal Hyundai responded

Hello Mike: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 09, 2024

Dealership Rating
Employee Rating

I would like to commend the following for: Alexis-compusure Ramesis-clear communication Eddie-sales manners Cesar-Excellent customer service***** Fidel-sales manners More

by giginewyorker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Ramces Rivera

Aug 10, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2024

Dealership Rating
Employee Rating

Is a great dealer that goes out this world to ensure that the customers are treated with courtesy and respect at all times and will answer the questions with great accuracy More

by BELLUV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes, Giovanni Perez , Jacob McNeely

Jul 31, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 14, 2024

Dealership Rating
Employee Rating

Excellent It was an excellent experience from beginning to end. Professional, patient, knowledgeable. Great, great. Thank you More

by PFITCH725
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

Feb 14, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cesar met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 05, 2024

Dealership Rating
Employee Rating

Very nice dealership, clean! This is the 3rd car I purchased, my salesman Ceasar is great!! The people there are awesome! More

by HOPKINSRC1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Rhoda Allen

Feb 06, 2024

Universal Hyundai responded

Thank you! Cesar, Jose, and Rhoda appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 04, 2024

Dealership Rating
Employee Rating

Very Disappointed with the entire experience from arrival through financing Felt like we were passed off and we were misled on price, accident history, trade in value, and finance was only about additional p More

by michrobn
Recommend Dealer
No

Other Employees Tagged: Cesar Alegre

Feb 05, 2024

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava1@universalhyundai.com

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