Cesar Castillo
Cesar Castillo at Elder Ford of Tampa

Cesar Castillo | Page 9

Sales Consultant

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.6
217 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

56 yrs, 2 mos

Languages Spoken

English English

Italian Italian

View more languages
4.6

217 Reviews

Write a Review

217 Reviews of Cesar Castillo

February 26, 2023

Dealership Rating

Not trusted, lied no reruns on purchases excess fees. No care for customers I will never tel family and friends to buy from here no military discounts. They lied and forced me to by this vehicle telling More

by seiyababy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Eli Osorio, Robo Rivera , Joshua Haegele, Eric Hazel, Baird King, Kitt Kittles, Giovanni Marrero, Hunt

Feb 28, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 12, 2023

Dealership Rating
Employee Rating

Omar is the best sales guy I’ve ever had the pleasure of working with. I went to go joyride a Mustang GT for fun, walked out with the whole car in my name 6 hours later. Omar’s the man. More

by Sean-Paul Adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Pavelko, Robo Rivera , Nacer Menouni

Jan 18, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 29, 2022

Dealership Rating
Employee Rating

Did what they had to do to make a deal for the truck. My wife and I wanted. I wasn’t an easy customer but I appreciate them working to close it for us!! More

by John Adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Brohmi, Eric Hazel

Jan 01, 2023

Elder Ford of Tampa responded

Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 23, 2022

Dealership Rating
Employee Rating

Great group of people at Elder Ford of Tampa, from the sales force to their finance manger to the delivery personnel, very professional. We have bought two vehicles in the last two months from them and h More

by greg@stjohnsfamilyfuneralhome.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Robo Rivera, Anthony Serrano , Dillon Gastineau, Robert Torino

Dec 25, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 15, 2022

Dealership Rating
Employee Rating

I can’t say thank you enough. This team went above and beyond in helping me get a new car! More

by cavelry23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 09, 2022

Dealership Rating
Employee Rating

Friendly staff, very helpful and professional. Got a new car through a dealer for the first time and they made the process nice and easy for me, helping me every step of the way. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Rubin

Dec 12, 2022

Elder Ford of Tampa responded

Julia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Dec 09, 2022

Julia responded

Great staff

December 01, 2022

Dealership Rating
Employee Rating

This was the absolute WORST experience in car buying ever. It has been over a month and only after several calls did they send my contract to the finance company. I had to make phone call after phone ca More

by AZURA1921
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Allen, Nacer Menouni

November 23, 2022

Dealership Rating
Employee Rating

Everyone was helpful and patient. Excellent experience. Love my new car! Second one purchased from Elder. More

by sgiffordlive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2022

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2022

Dealership Rating
Employee Rating

Everything was excellent professional service I won’t prefer other people to come and see you. More

by grubaugh04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed , Dillon Gastineau, Joshua Haegele

Nov 23, 2022

Elder Ford of Tampa responded

Hello Grubaugh, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

November 21, 2022

Dealership Rating
Employee Rating

Average dealer with usual high pressure finance people selling maintenance and service packages being careless with the truth on what they cover. More

by GSIMMONS319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

Nov 22, 2022

Elder Ford of Tampa responded

Hi , We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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