Cesar Castillo
Cesar Castillo at Elder Ford of Tampa

Cesar Castillo | Page 10

Sales Consultant

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.6
217 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

56 yrs, 2 mos

Languages Spoken

English English

Italian Italian

View more languages
4.6

217 Reviews

Write a Review

217 Reviews of Cesar Castillo

November 20, 2022

Dealership Rating
Employee Rating

Everything excellent, all the staff that attended me met my expectations from cesar to the financier More

by anamarysperez0111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Camara

Nov 22, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 01, 2022

Dealership Rating
Employee Rating

Best car buying experience Everyone very friendly and willing to work with you until you are happy More

by Rolandoponce
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Dan Sills, Eli Osorio, Robo Rivera , Mike Allen, Baird King, Giovanni Marrero, Issi

Nov 07, 2022

Elder Ford of Tampa responded

Rolandoponce, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 31, 2022

Dealership Rating
Employee Rating

Good customer service good sales service good and clean Dealer large amount of car’s trucks and suv More

by ybnarvaez555
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Eli Osorio , Dillon Gastineau, Joshua Haegele, Eric Hazel, Baird King, Kitt Kittles, Giovanni Marrero

Nov 07, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 26, 2022

Dealership Rating
Employee Rating

Great deal on truck but trade in was not as expected, got the deal done though and dealership has nice selection of Trucks compared to other dealers. More

by jnclement04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Robo Rivera , Mike Allen

Oct 31, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 10, 2022

Dealership Rating
Employee Rating

Cesar was great and so was the advisors. But the mechanics and detailers not impressed with at all. I will be taking my car elsewhere to be detailed and for a second opinion on the window, e More

by Leelethers
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 12, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 09, 2022

Dealership Rating
Employee Rating

Our salesman was Cesar was great as well as Robo Rivera. I enjoyed my experience with your dealership. More

by Philmontoya4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera , Robert Tucci

Oct 12, 2022

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

September 25, 2022

Dealership Rating
Employee Rating

Great overall experience and customer service. Would highly recommend to anyone looking for a new car More

by Rh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Elder Ford of Tampa responded

Hi, We are happy we could make your experience a positive one! Thanks again for the recommendation, and have an amazing day!

September 18, 2022

Dealership Rating
Employee Rating

The staff moves fast to get you in out for your day. A great place to purchase. More

by k4dkkilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Eli Osorio, Robo Rivera , Dillon Gastineau, Joshua Haegele, Baird King, Kitt Kittles, Nacer Menouni

Sep 19, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

September 15, 2022

Dealership Rating
Employee Rating

Excellent service , profesional, rápido , atento , todos los departamentos trabajando en equipo, el vendedor es súper profesional y diligente prestó ayudarte a buscar soluciones, Siempre compro mis carros a More

by caymanmadelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , Jason Faiella, BJ Llanos, Nacer Menouni, Brandon Rodriguez

Sep 17, 2022

Elder Ford of Tampa responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

September 14, 2022

Dealership Rating
Employee Rating

It's not about the customer pleasant interaction anymore, it's about how fast they can put you in a vehicle without listening to your concerns or needs. I would go somewhere else if I was any of you and beli More

by leandromhrays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 15, 2022

leandromhrays responded

I've invested enough of my time with this matter. If anyone that gives a crap wants to reach out to me. My cell 813-802-7226

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