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Cesar Castillo
Cesar Castillo at Elder Ford of Tampa

Cesar Castillo | Page 10

Sales Consultant

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.6
219 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

56 yrs, 3 mos

Languages Spoken

English English

Italian Italian

View more languages
4.6

219 Reviews

Write a Review

219 Reviews of Cesar Castillo

November 22, 2022

Dealership Rating
Employee Rating

Everything was excellent professional service I won’t prefer other people to come and see you. More

by grubaugh04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed , Dillon Gastineau, Joshua Haegele

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Nov 23, 2022

Elder Ford of Tampa responded

Hello Grubaugh, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

November 21, 2022

Dealership Rating
Employee Rating

Average dealer with usual high pressure finance people selling maintenance and service packages being careless with the truth on what they cover. More

by GSIMMONS319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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Nov 22, 2022

Elder Ford of Tampa responded

Hi , We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 20, 2022

Dealership Rating
Employee Rating

Everything excellent, all the staff that attended me met my expectations from cesar to the financier More

by anamarysperez0111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Camara

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Nov 22, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 01, 2022

Dealership Rating
Employee Rating

Best car buying experience Everyone very friendly and willing to work with you until you are happy More

by Rolandoponce
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Dan Sills, Eli Osorio, Robo Rivera , Mike Allen, Baird King, Giovanni Marrero, Issi

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Nov 07, 2022

Elder Ford of Tampa responded

Rolandoponce, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 31, 2022

Dealership Rating
Employee Rating

Good customer service good sales service good and clean Dealer large amount of car’s trucks and suv More

by ybnarvaez555
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Eli Osorio , Dillon Gastineau, Joshua Haegele, Eric Hazel, Baird King, Kitt Kittles, Giovanni Marrero

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Nov 07, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 26, 2022

Dealership Rating
Employee Rating

Great deal on truck but trade in was not as expected, got the deal done though and dealership has nice selection of Trucks compared to other dealers. More

by jnclement04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Robo Rivera , Mike Allen

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Oct 31, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 10, 2022

Dealership Rating
Employee Rating

Cesar was great and so was the advisors. But the mechanics and detailers not impressed with at all. I will be taking my car elsewhere to be detailed and for a second opinion on the window, e More

by Leelethers
Customer Service
Friendliness
Price
Recommend Dealer
No
Report | Print
Oct 12, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 09, 2022

Dealership Rating
Employee Rating

Our salesman was Cesar was great as well as Robo Rivera. I enjoyed my experience with your dealership. More

by Philmontoya4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera , Robert Tucci

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Oct 12, 2022

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

September 25, 2022

Dealership Rating
Employee Rating

Great overall experience and customer service. Would highly recommend to anyone looking for a new car More

by Rh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 27, 2022

Elder Ford of Tampa responded

Hi, We are happy we could make your experience a positive one! Thanks again for the recommendation, and have an amazing day!

September 18, 2022

Dealership Rating
Employee Rating

The staff moves fast to get you in out for your day. A great place to purchase. More

by k4dkkilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Eli Osorio, Robo Rivera , Dillon Gastineau, Joshua Haegele, Baird King, Kitt Kittles, Nacer Menouni

Report | Print
Sep 19, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

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