Cesar Tereso

Purchase used car deal went very smoothly. Had some difficulties getting service fine in past. Worked better this time. Had a recall item taken care of. Made appointment, arrived 10 minute Had some difficulties getting service fine in past. Worked better this time. Had a recall item taken care of. Made appointment, arrived 10 minutes early. Was told to go into waiting area and someone would be with me in a few minutes. 40 minutes later service man came over to me. I understood this recall would take about an hour. Took an hour and one half. I was actually there for 2 hours. I had a doctor’s appointment and rushed to get there. Perhaps a better estimate on time. More

by no26 Verified Customer Verified Customer

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Cesar in service always does a great job taking care of my car and making sure it is done quickly. my car and making sure it is done quickly. More

by Roldanisabella6 Verified Customer Verified Customer

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I’ve been very pleased since I bought my Mustang in 2016. I always had a full warranty when my old one ran out. I renewed it exact same one the highest #Warranty you can acquire and they’ve been great. I hav I always had a full warranty when my old one ran out. I renewed it exact same one the highest #Warranty you can acquire and they’ve been great. I have no problems. More

by anchorsaway58 Verified Customer Verified Customer

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Cesar service advisor so helpful knowledgeable and professional. We appreciate him for many years. Always positive results professional. We appreciate him for many years. Always positive results More

by Ryan.ori22 Verified Customer Verified Customer

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Excellent service. Professional, efficient and effective. Great experience. Comfortable waiting area with food and beverages. Professional, efficient and effective. Great experience. Comfortable waiting area with food and beverages. More

by tstout6616 Verified Customer Verified Customer

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Great communication and good service. Timing was quick as well. Will come back again. Thanks Timing was quick as well. Will come back again. Thanks More

by mlandaas Verified Customer Verified Customer

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Great service and always very professional. I drive 45mins to this dealership instead of going to my local dealer. I drive 45mins to this dealership instead of going to my local dealer. More

by hardwickcyn Verified Customer Verified Customer

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Visited for service. Personnel were knowledgeable, facility is in excellent condition, and work was performed quickly. Personnel were knowledgeable, facility is in excellent condition, and work was performed quickly. More

by kt.mcd1 Verified Customer Verified Customer

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Easy as 123, staff is very professional and helpful, they will find a way to make the deal and make customer happy! will find a way to make the deal and make customer happy! More

by GOLDBERG1MAX Verified Customer Verified Customer

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The service assistants outside greet you quickly and get you to your service adviser. Sal, my service adviser always gets my paperwork started quickly so that I can be on my way. He also keeps me up to da you to your service adviser. Sal, my service adviser always gets my paperwork started quickly so that I can be on my way. He also keeps me up to date on the progress of the service. This is my first time with a loaner from Ferman. Jamie, who manages the loaner desk could not have been nicer. He was also efficient and had me set up in a car quickly. More

by denita.todd2 Verified Customer Verified Customer

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