Cesar Tereso

Just bought my 3rd bmw and the first from Ferman though all my cars are serviced by Ferman. This was the easiest and smoothest car buying process that I have gone through. All the staff were excellent and all my cars are serviced by Ferman. This was the easiest and smoothest car buying process that I have gone through. All the staff were excellent and lways welcoming. My client advisor William Patti was exceptional, took his time, answered all the questions never pushy and very welcoming. Even let me drive the car home alone to show my wife and in itself was a relaxed test drive for me. In tge service dept. Ceasar is always on top of everything and never recommends unnecessary repairs. Can't say enough other than kudos and great team work. More

by Easich9 Verified Customer Verified Customer

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This dealership is very helpful and accommodating. They go out of the way to make it enjoyable They go out of the way to make it enjoyable More

by ALISSAELLISON09 Verified Customer Verified Customer

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Very friendly, knows BMWS and all about them. This is a M store and I love M cars. Have a very good salesman! Drive all the way from St Petersburg to use this dealership. This is a M store and I love M cars. Have a very good salesman! Drive all the way from St Petersburg to use this dealership. More

by kippwall Verified Customer Verified Customer

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Very courteous and professional- it was great to have a video explaining the recommended repairs so we could make an informed decision. video explaining the recommended repairs so we could make an informed decision. More

by roberthoude Verified Customer Verified Customer

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Good service, friendly workers, interested in all car functions, great to communicate car issues with owner, pleasant waiting area. functions, great to communicate car issues with owner, pleasant waiting area. More

by LCP15 Verified Customer Verified Customer

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Really good experience all the time. Special thanks to Roy for the most recent service! Special thanks to Roy for the most recent service! More

by danymuzalevskiy Verified Customer Verified Customer

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Service rep Cesar makes every visit no hassle, and every item needed to be completed is explained. He is the reason why I return every time my 7 series needs service. Salesman Wolf is the reason why I retur item needed to be completed is explained. He is the reason why I return every time my 7 series needs service. Salesman Wolf is the reason why I return every time I’m ready to purchase a new BMW. More

by i750Driver Verified Customer Verified Customer

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They are really friendly and have awesome customer service here. Highly recommend using them. Thanks. service here. Highly recommend using them. Thanks. More

by Sean Chapman Verified Customer Verified Customer

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Cesar was a professional along with the technician and kept me informed of the progress kept me informed of the progress More

by Pspatel Verified Customer Verified Customer

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Purchase used car deal went very smoothly. Had some difficulties getting service fine in past. Worked better this time. Had a recall item taken care of. Made appointment, arrived 10 minute Had some difficulties getting service fine in past. Worked better this time. Had a recall item taken care of. Made appointment, arrived 10 minutes early. Was told to go into waiting area and someone would be with me in a few minutes. 40 minutes later service man came over to me. I understood this recall would take about an hour. Took an hour and one half. I was actually there for 2 hours. I had a doctor’s appointment and rushed to get there. Perhaps a better estimate on time. More

by no26 Verified Customer Verified Customer

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