Cesar Tereso | Page 87

Great experience Cesar Tereso is very helpful and friendly service advisor. I would definitely recommend him! The entire staff is super friendly and I enjoy the cof Cesar Tereso is very helpful and friendly service advisor. I would definitely recommend him! The entire staff is super friendly and I enjoy the coffee and snacks! 😀 More

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Service department First time taking my x5 there for services was very pleased with Cesar and his team they were very thorough and polite car was ready when he said it w First time taking my x5 there for services was very pleased with Cesar and his team they were very thorough and polite car was ready when he said it would be More

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Outstanding! Cesar was extremely helpful with my repair appointment and kept me up to date on the status. My husband and I were very pleased with the service depar Cesar was extremely helpful with my repair appointment and kept me up to date on the status. My husband and I were very pleased with the service department and with the repair that was done. More

by MAEDWARDS111 Verified Customer Verified Customer

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Best place to buy car one of my favorite places to buy a car, that's why I'm already buying 3 cars. All workers are attentive and cordial and help you in everything so you one of my favorite places to buy a car, that's why I'm already buying 3 cars. All workers are attentive and cordial and help you in everything so you can leave happy. More

by WILGER_SATIPO Verified Customer Verified Customer

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Outstanding Cesar is a incredible guy. He stays in touch and updates as often as he can. I would recommend anyone to Ferman service. Cesar is the bomb!!! Cesar is a incredible guy. He stays in touch and updates as often as he can. I would recommend anyone to Ferman service. Cesar is the bomb!!! More

by hadlockmikey Verified Customer Verified Customer

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A/C check Checked system for any a/c faults. A/C had one occasion that it did not operate at all...no signs of life; however, worked fine after that. System c Checked system for any a/c faults. A/C had one occasion that it did not operate at all...no signs of life; however, worked fine after that. System check was clear, no faults found Also, Cesar and I discussed the 'vinegar' smell that is happening frequently from vents. Cesar recommend that I have a condenser conditioning performed at my own expense, not a warranty item. More

by RDSMITH90 Verified Customer Verified Customer

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Positive Experience Professional service, comfortable amenities for waiting (including plenty of space to work remotely), and good work with a good result. That sums up Professional service, comfortable amenities for waiting (including plenty of space to work remotely), and good work with a good result. That sums up my recent experience here. I would return or recommend it without hesitation. More

by The Senator Verified Customer Verified Customer

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Great service The shop was clean the service advisor kept me well informed during my stay. They were knowledgeable and helped me get my car fixed. I The shop was clean the service advisor kept me well informed during my stay. They were knowledgeable and helped me get my car fixed. I More

by Sbudhu Verified Customer Verified Customer

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Excellent customer service! We just purchased a 2015 X5 certified preowned SUV from Gary Mack and had a terrific experience. They were very willing to work with us on the price a We just purchased a 2015 X5 certified preowned SUV from Gary Mack and had a terrific experience. They were very willing to work with us on the price and to find us the vehicle that best met our needs. Phenomenal service department, well worth the extra drive. Highly recommend Gary Mack and Ferman BMW. More

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Car maintenance We had a great experience at Ferman today. Our service rep, Cesar was the best. All staff was extremely friendly and the dealership is very well kept We had a great experience at Ferman today. Our service rep, Cesar was the best. All staff was extremely friendly and the dealership is very well kept and comfortable. More

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