Cesar Ynofuentes | Page 7

Extremely poor communication. I spoke with William Florentino over the phone about a deal for my new Malibu. We clearly said on the phone I want to roll over my exceeding miles on previous lease to my Florentino over the phone about a deal for my new Malibu. We clearly said on the phone I want to roll over my exceeding miles on previous lease to my new lease. Bill said it was no issues and he will consider when offering me my monthly payment for my new lease. We agreed on a price and made the deal happen, Two weeks into my lease and I now received a letter from Chevy saying I owe them 2,000 dollars for my exceeding miles. Bill completely ignored my request to roll it over the deal, he completely avoided letting me know I owed this money all because he knew I wouldn’t continue with our agreed upon deal. Keep in mind we spoke about it over the phone so I didn’t have it writing and deals were being done out of the ordinary because of COVID. I am now screwed over my head due to this Chevys complete lack of communication and extremely disappointed in Bill’s service and Pinebelts service manager Peter Bottroff who said word for word “ your one bad review doesn’t mean anything” that is just poor business. AVOID THIS DEALERSHIP AT ALL COST More

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Cesar was excellent! He is friendly and easy to work with! He didn’t pressure us at all. He was so patient too and I wasn’t an easy customer! I will be going back to him for all future cars and sending with! He didn’t pressure us at all. He was so patient too and I wasn’t an easy customer! I will be going back to him for all future cars and sending all my friends and family to him also! Highly recommend! More

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Cesar Ynofuentes was professional and friendly. During this unusual time of the corona virus I was apprehensive about how the process would go, Cesar went a Ynofuentes was professional and friendly. During this unusual time of the corona virus I was apprehensive about how the process would go, Cesar went above and beyond to make sure everything went smoothly from choice of vehicle through to the purchase. He made me feel at ease throughout the entire process. Having purchased vehicles in the past and this being my third at pine belt he has been the best salesman I’ve dealt with. I would absolutely recommend him to my friends. I hope he is still with you when my lease is up so I can purchase another car from him. More

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Excellent Service Cesar went above and beyond to make sure I got the car and deal I was looking for. It was very apparent from the beginning that Cesar is enthusiastic Cesar went above and beyond to make sure I got the car and deal I was looking for. It was very apparent from the beginning that Cesar is enthusiastic and eager to make his clients happy. He was an absolute pleasure to work with. I would highly recommend Cesar to my friends and family. Thanks again Cesar! I love my new car! More

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pine belt helped us get a great vehicle and over all it was a very good experience. kim the manager and Brian were very helpful and Ceasar our salesman was extremely helpful and knowledgeable. we will d was a very good experience. kim the manager and Brian were very helpful and Ceasar our salesman was extremely helpful and knowledgeable. we will definitely recommend pine belt to our friends. More

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Great experience, even despite current circumstances. Open communication and thoroughness at every stage (ie, preferred vehicle, social distancing, car disinfecting, financing, follow up, smooth transact Open communication and thoroughness at every stage (ie, preferred vehicle, social distancing, car disinfecting, financing, follow up, smooth transaction, delivery, etc.). Brava! Would definitely recommend! More

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Cesar Ynofuentes I would like to let pinebelt chevrolet management and owners know that cesar sold me a 2020 equinox and has exceeded my expectation of customer servic I would like to let pinebelt chevrolet management and owners know that cesar sold me a 2020 equinox and has exceeded my expectation of customer service. I have had many bad expieriences wit car sales man and almost gave up. i would like management and the owners to know that cesar really cares about your customers and is very concerned about how the whole buying expierience affects the customer. Ive been employed for 32 years and see many younger employess not show the the drive and courteous behaviour that he exploits. Pleas take note that its hard to find many employees like cesar., I have made calls and texts to hiim and responded so quickly itss hard to believe. During this pandemic he was organizing many different things with customers regarding sevice and other things and still maintaining my buy on my car. Its good to see there is people like him still out there.I hope he is very sucessful with pinebelt. Ceasr it my opinion makes pinebelt what it is. Please keep up the great service and recognize cesar for his devotion to your dealership. More

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It was a pleasure working with Cesar. He was very friendly and he wasn't pushy .He took the time to show us cars and questions we asked he answered them to the best of his ability if he didnt know a friendly and he wasn't pushy .He took the time to show us cars and questions we asked he answered them to the best of his ability if he didnt know a answer he found out for us. He was totally awesome from the howard and ruiz family. More

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Great guy, no pressure and willing to look at all options. Cesar did a fantastic job getting me in the car i wanted. Very helpful, respectful and guilt free. This guy right here will treat you right and fair Cesar did a fantastic job getting me in the car i wanted. Very helpful, respectful and guilt free. This guy right here will treat you right and fair. More

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Very nice kid helped e me get a good deal on a car. The other guy Sean was good too. Would recommend to friends and family other guy Sean was good too. Would recommend to friends and family More

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