Chad Carey | Page 2

I worked with both Jake and Chad throughout my purchase of my Countryman and it was a great experience. I was moving from a Jeep Wrangler to a Mini Countryman and it was a very large change and there was c of my Countryman and it was a great experience. I was moving from a Jeep Wrangler to a Mini Countryman and it was a very large change and there was certainly a learning curve. I had gone to Ottos Mini on 3 different days. The 1st I worked with Chad because Jake had off and I was able to get into a Countryman. Chad was incredibly patient and informative. While I was very upfront about just wanting to look and not necessarily buy he was still kind and stayed with my husband and I for several hours until all of our questions were answered. The 2nd day I went I worked with Jake, also for several hours. Again, Jake was so patient and knowledgeable. I wanted to put a hold on one of the new vehicles coming in and he made sure everything I wanted and needed was in the respective vehicle. He walked me through the paperwork and answered all the questions that came about. The 3rd day I was able to get my car! Again, Jake was fantastic! Mini Coopers we’re very new for me and while waiting for the accounting member Jake helped me get my vehicle setup exactly how I wanted. He also took no less than an hour to show me exactly how to access and use all the different functions I had like the touch-less trunk. I would not have wanted to work with any other dealership their transparency, patience, willingness to help, and kindness were amazing. More

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Micheal was very helpful in getting into my new MINI Cooper SE. He made the process easy, including the turn in of my BMW i3 lease. I will continue to go to OTTOs for my BMW and Mini purchases and ser Cooper SE. He made the process easy, including the turn in of my BMW i3 lease. I will continue to go to OTTOs for my BMW and Mini purchases and service More

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I was extremely pleased with the exceptional customer care provided by Pete, he made the experience a pleasure. I thrilled with the car I will be leasing and feel I got a very good, fair deal. I look for care provided by Pete, he made the experience a pleasure. I thrilled with the car I will be leasing and feel I got a very good, fair deal. I look forward to a continuing relationship with Otto’s and Pete as their representative! More

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Sales and service has been excellent over the past 8 years since we bought our first Mini at the Exton location. The new facility at West Chester is wonderful!! years since we bought our first Mini at the Exton location. The new facility at West Chester is wonderful!! More

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Seamless car buying experience. Pete put me in my dream car & made the process super easy and stress free. Thanks to everyone at Otto’s! car & made the process super easy and stress free. Thanks to everyone at Otto’s! More

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Pete was great to work with. He did an awesome job by being professional and not being a typical salesman. It was easy to work with him to buy a car. being professional and not being a typical salesman. It was easy to work with him to buy a car. More

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Michael Dixon and Chad made this the best car buying experience I have ever had bar none! The deal was perfect for us and we were in and driving out in an hour and 50 minutes. I would highly recommend y experience I have ever had bar none! The deal was perfect for us and we were in and driving out in an hour and 50 minutes. I would highly recommend your dealership to anyone. More

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Epic and Knowledgeable Group! Been looking at various cars the last few months, Chad has been especially helpful in helping me find all my potential options financially. In a matte Been looking at various cars the last few months, Chad has been especially helpful in helping me find all my potential options financially. In a matter of minutes he got me Motoring advisors who knew their stuff (shout out Peter, Michael and Raheem). Now I was literally all over the map, from a 2020 JCW Clubman Launch Edition, to a 2020 MINI Cooper SE, to 2019 MINI Countryman SE All4, but they all took their time with me, got me in the cars, told me all about them and threw down in the knowledge department. I’m still on the fence between trading in my Honda Civic Type R for a MINI or going for a MINI as my second car, but I had to reach out and say how awesome the entire crew is at Otto’s! Thanks for everything guys! More

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Incredible experience with Otto's Mini!! The staff at Otto's is first class and exceeded all of our expectations. Nothing was left to chance. Buy your Mini or BMW from Otto's!! Best purchase The staff at Otto's is first class and exceeded all of our expectations. Nothing was left to chance. Buy your Mini or BMW from Otto's!! Best purchase experience that I have ever had!! More

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Preston is always great! I have always had a great experience coming to Ottos Mini and working with Preston. He always remembers me and my family, and goes above and beyond to I have always had a great experience coming to Ottos Mini and working with Preston. He always remembers me and my family, and goes above and beyond to make sure we are taken care of. Thank you for your wonderful customer service and professionalism, Preston. More

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