Chad Carey | Page 2

Pete has great customer service skills, very prompt and professional, personable and very helpful. Yes, my next one definitely will be using Pete. Thanks Pete for all great work professional, personable and very helpful. Yes, my next one definitely will be using Pete. Thanks Pete for all great work More

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Everyone was very kind and professional. Michael was patient with me and I found the right vehicle for me, and he showed me how all the gadgets work and all. Great experience with no regrets. Love my M patient with me and I found the right vehicle for me, and he showed me how all the gadgets work and all. Great experience with no regrets. Love my Mini. More

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Had the best experience ever! Worked with Michael Dixon, and the entire experience from beginning to the stunning end was easy and flawless. From the moment we made a decision a new mini was the way to go and the entire experience from beginning to the stunning end was easy and flawless. From the moment we made a decision a new mini was the way to go Michael assisted us every step of the way and kept us informed constantly. When the mini arrived a time was set up and everything was ready to go. Quick and efficient process of completing the paperwork and tutorial of the mini updates features and we were on our way to explore the roads. It was by far the most wonderful experience in purchasing a new mini. Thank you Michael & the Otto’s team, you made us feel like part of the family! More

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Great communication. Great people. Amazing showroom. Great service. Truly ethical treatment from salesperson. Lovely product. Great service. Truly ethical treatment from salesperson. Lovely product. More

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Ottos mini helped me order and expedite my new Mini Cooper SE. they provided me with tracking info throughout the build and shipment process. When my vehicle finally arrived it was delivered quickly w Cooper SE. they provided me with tracking info throughout the build and shipment process. When my vehicle finally arrived it was delivered quickly with no issues. More

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This is my family's 6th experience with OTTO's and all have been wonderful. Four out of the six have been through Michael Dixon, who has been outstanding to work with...quick, no BS, customer focused with have been wonderful. Four out of the six have been through Michael Dixon, who has been outstanding to work with...quick, no BS, customer focused with practical recommendations. Top to bottom every time my experience with OTTO's and Michael have been outstanding. I know folks I have referred have also had that same experience! This last time is like the first time...OUTSTANDING! Thanks OTTO's and thanks Michael More

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I worked with both Jake and Chad throughout my purchase of my Countryman and it was a great experience. I was moving from a Jeep Wrangler to a Mini Countryman and it was a very large change and there was c of my Countryman and it was a great experience. I was moving from a Jeep Wrangler to a Mini Countryman and it was a very large change and there was certainly a learning curve. I had gone to Ottos Mini on 3 different days. The 1st I worked with Chad because Jake had off and I was able to get into a Countryman. Chad was incredibly patient and informative. While I was very upfront about just wanting to look and not necessarily buy he was still kind and stayed with my husband and I for several hours until all of our questions were answered. The 2nd day I went I worked with Jake, also for several hours. Again, Jake was so patient and knowledgeable. I wanted to put a hold on one of the new vehicles coming in and he made sure everything I wanted and needed was in the respective vehicle. He walked me through the paperwork and answered all the questions that came about. The 3rd day I was able to get my car! Again, Jake was fantastic! Mini Coopers we’re very new for me and while waiting for the accounting member Jake helped me get my vehicle setup exactly how I wanted. He also took no less than an hour to show me exactly how to access and use all the different functions I had like the touch-less trunk. I would not have wanted to work with any other dealership their transparency, patience, willingness to help, and kindness were amazing. More

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Micheal was very helpful in getting into my new MINI Cooper SE. He made the process easy, including the turn in of my BMW i3 lease. I will continue to go to OTTOs for my BMW and Mini purchases and ser Cooper SE. He made the process easy, including the turn in of my BMW i3 lease. I will continue to go to OTTOs for my BMW and Mini purchases and service More

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I was extremely pleased with the exceptional customer care provided by Pete, he made the experience a pleasure. I thrilled with the car I will be leasing and feel I got a very good, fair deal. I look for care provided by Pete, he made the experience a pleasure. I thrilled with the car I will be leasing and feel I got a very good, fair deal. I look forward to a continuing relationship with Otto’s and Pete as their representative! More

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Sales and service has been excellent over the past 8 years since we bought our first Mini at the Exton location. The new facility at West Chester is wonderful!! years since we bought our first Mini at the Exton location. The new facility at West Chester is wonderful!! More

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