Chad Covert
Chad Covert at Heiser Toyota

Chad Covert | Page 25

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
297 Reviews
4.7

297 Reviews

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297 Reviews of Chad Covert

March 23, 2022

Dealership Rating

Our sales representative was very informative and not pushy at all. We had a very positive experience. More

by IPHEBUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina , Colt Grandstaff

Mar 24, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2022

Dealership Rating

Not very much approachable after sales is done. …….so no…….. and not very clear about warranty I’m not able to get warranty coverage at other Toyota service centers in my state…. More

by SEEAMAN25
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jakub Kania, Jordan Christian

Mar 21, 2022

Heiser Toyota responded

Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

March 08, 2022

Dealership Rating

Our salesman D was very knowledgeable, polite, and patient about our entire purchase. After all the papers were prepared, it took about 20 minutes to complete our documents, get plates, and drive our More

by GR8WITEACHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

Mar 10, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your vehicle purchase! We are so pleased to hear Darrin was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

February 21, 2022

Dealership Rating
Employee Rating

Heiser Toyota help us from choosing the car to help explain our options and choices all the way to financial the car. Excellent service and professional. Thank you to Altaf Husain and Colt Gandstaff fo More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain , Colt Grandstaff

Feb 23, 2022

Heiser Toyota responded

Tom, First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and we are are so pleased to hear Al and Colt were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future.

February 18, 2022

Dealership Rating

I’ve used this dealer a lot because it is located in a good place and near by me and also lot of nice people out there More

by STEVELOR99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina , Colt Grandstaff

Feb 18, 2022

Heiser Toyota responded

Steve, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2022

Dealership Rating

I felt welcomed. The gentleman that helped me with my purchase where very nice. Thank you More

by ISPEREZ93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Christian , Colt Grandstaff

Feb 17, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jordan was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

February 07, 2022

Dealership Rating
Employee Rating

Professional, transparent, good attention to deal, open and honest, very competitive pricing, available for questions, excellent customer service. More

by GlennandLora
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jessica Phillips , Colt Grandstaff

Feb 17, 2022

Heiser Toyota responded

Glenn and Lora, First, congratulations on your vehicle purchase! We appreciate your business and feedback. We are so pleased to hear Jorgo was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

January 31, 2022

Dealership Rating
Employee Rating

w had to go back 3 times until the problem was fixed they eventually fixed it but, the problem was that the tank on the gas wouldn’t open and then when they took it back the last time they had to take it all More

by anthonymoro1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chue Lee

Feb 21, 2022

Heiser Toyota responded

Anthony, Thank you for your valuable feedback! We sincerely apologize for your inconvenience. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

January 14, 2022

Dealership Rating

I couldn’t have been treated better at Heiser Toyota- from my salesman-Jorgo who sent me numerous pics and details of truck I was looking at online to picking me up at airport so that I didn’t have to ta More

by JIMVANURSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina , Colt Grandstaff

Jan 19, 2022

Heiser Toyota responded

Dear Jim, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Congratulations and enjoy your new truck!

December 14, 2021

Dealership Rating
Employee Rating

Great salesman to work with enjoyed the personal service that was provided by him my next car will probably be Purchased at Heiser Toyota More

by Wt3923
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Al Hussain

Dec 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

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