Chad Covert
Chad Covert at Heiser Toyota

Chad Covert | Page 26

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
285 Reviews
4.8

285 Reviews

Write a Review

285 Reviews of Chad Covert

August 07, 2021

Dealership Rating
Employee Rating

Al facilitated the car of my dreams to be in my life. He made it fast and painless and got me the price I was looking to pay. More

by Mike Peck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Al Hussain, Shahat Mohamed, Jakub Kania , Bob Arciszewski, Kevin Garski, Jason Kent, The shuttle homie

Aug 12, 2021

Heiser Toyota responded

Dear Mike, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 05, 2021

Dealership Rating

Felt they were not going the extra mile to get my business. This is NOT a reflection on our salesman, Alex Hall. Surface scratches on the car - we had to ask to have buffed out. No passenger floor ma More

by KRISNESTINGENPALM
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Hall, Jakub Kania

Aug 12, 2021

Heiser Toyota responded

Dear Kris, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com so we can better understand what happened during your experience.

July 30, 2021

Dealership Rating

No comments at this time. In fact you should remove this as indont even want to complete the survey now. I don't feel like writing this book. More

by DOMINIC.BANHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry , Goran Filipovic, Colt Grandstaff

Aug 12, 2021

Heiser Toyota responded

Dear Dominic, Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 26, 2021

Dealership Rating

Heiser Toyota is a great dealership with great sales help. Darin went above and beyond to help me purchase my car. The only issue I had was my used Camry was priced higher then a new one. But we worked More

by COYDRODEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Darrin Henry , Colt Grandstaff

Jul 27, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 24, 2021

Dealership Rating
Employee Rating

Simply not happy with work! Body shop technician never saw my car. Was told my car would be repaired by a skilled technician. Not happy More

by MJKUBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Hicks III , Colt Grandstaff

Jul 27, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

July 08, 2021

Dealership Rating

Great service, care, attention to detail, value, reliability and would recommend to check out this dealer to any one looking for a vehicle new or used. More

by ROCKDOG56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Shahat Mohamed

Jul 15, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 07, 2021

Dealership Rating

Looking for a used auto. Jorgo was very good/helpful. 1st car just didn’t set right. He called the next day with a newer car, slightly above our price range but mileage, cars condition, and price for what wa More

by CATMM48
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina , Colt Grandstaff

Jul 07, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Jorgo and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 29, 2021

Dealership Rating

Overall happy with the service I received. Friendly staff. Easy to work with. More

by LEANNP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Christian , Colt Grandstaff

Jul 01, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 18, 2021

Dealership Rating
Employee Rating

Roger and Jakub were great to work with. I also appreciated Chad for answering all my random questions. Also thanks to Pat Pmeranz, the best GM Heiser has for being Patient with delivery date. More

by ECURILLA23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Roger Droukas, Jakub Kania , Khang Xiong and Nathan did great job detailing as well as assist with extra car transport

Jun 21, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 09, 2021

Dealership Rating

A vehicle was traded in and we called daily until it was ready to look at. Working with Joe was easy and he didn’t push anything on us. We are satisfied with our experience at Heiser. More

by HAYDEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff, Joe Reynolds

Jun 10, 2021

Heiser Toyota responded

Dear Hayden, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Joe and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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