Chad Covert | Page 26

w had to go back 3 times until the problem was fixed they eventually fixed it but, the problem was that the tank on the gas wouldn’t open and then when they took it back the last time they had to take it all eventually fixed it but, the problem was that the tank on the gas wouldn’t open and then when they took it back the last time they had to take it all apart and that finically worked. More

by anthonymoro1234 Verified Customer Verified Customer

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I couldn’t have been treated better at Heiser Toyota- from my salesman-Jorgo who sent me numerous pics and details of truck I was looking at online to picking me up at airport so that I didn’t have to ta from my salesman-Jorgo who sent me numerous pics and details of truck I was looking at online to picking me up at airport so that I didn’t have to take a taxi , then on arrival the truck was clean and ready for me to evaluate inside of builiding, they had a full tank of gas, seen that everything was working like it should, reached out to previous owner about key for tonneau cover, finance manager -Colt was efficient and had all my paperwork ready to sign so that I could get back on the road for my long drive back to missouri- everything about my experience was wonderful. The following day I received a follow up call from Jorgo to insure I made it back safe and that I was happy with the truck More

by JIMVANURSE Verified Customer Verified Customer

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Great salesman to work with enjoyed the personal service that was provided by him my next car will probably be Purchased at Heiser Toyota that was provided by him my next car will probably be Purchased at Heiser Toyota More

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Roger Droukas was great, as usual. I traded in my 21 Venza for a 22 Highlander because I needed more room. They had what I wanted coming in. The process was seamless. Wonderful customer service. Venza for a 22 Highlander because I needed more room. They had what I wanted coming in. The process was seamless. Wonderful customer service. More

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Overall very satisfied. Easy process. Kind, caring staff. Didn’t feel like I was getting worked over. Fair pricing as well. Didn’t feel like I was getting worked over. Fair pricing as well. More

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I buy from Heiser Toyota 5 or 6 times. Always very good service at this location. service at this location. More

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Clean , bright , airy dealership. All employees were bright and cheerful . When vehicle needs service looking forward to enjoying customer lounge area. bright and cheerful . When vehicle needs service looking forward to enjoying customer lounge area. More

by Callahan1 Verified Customer Verified Customer

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Nice place and the staff were friendly. We worked with Al Hussain he knows his stuff Hussain he knows his stuff More

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Working with Roger on our used vehicle purchase through Heiser Toyota was an exemplary experience. Roger was thorough with every step in the sales process. The Finance department was professional and rapid Heiser Toyota was an exemplary experience. Roger was thorough with every step in the sales process. The Finance department was professional and rapid with processing our paperwork. We appreciate Roger’s attention to our needs. This was a great experience for us in the purchase of our new used vehicle. I spent 20 years in the auto industry and the last thing we wanted to do was spend time at a dealership. Roger and the staff at Heiser Toyota made the car buying experience a pleasurable one! Thank you Roger and God bless. More

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Salesman unable to give me an idea of interest rate %, even when given credit rating. Financing manager didn’t call for two days even after telling me he would call later in the afternoon. Promised remo even when given credit rating. Financing manager didn’t call for two days even after telling me he would call later in the afternoon. Promised remote start would be installed prior to picking vehicle up on Saturday morning. Received a call Friday saying it wouldn’t be ready. Had to return vehicle Tuesday so remote start could be installed on Wednesday. Vehicle wasn’t ready until Thursday late afternoon and couldn’t pick up until Friday. Quite honestly the worst dealership I have ever dealt with. More

by Tcherritz Verified Customer Verified Customer

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