297 Reviews
Write a Review297 Reviews of Chad Covert
December 13, 2021
Roger Droukas was great, as usual. I traded in my 21 Venza for a 22 Highlander because I needed more room. They had what I wanted coming in. The process was seamless. Wonderful customer service. Venza for a 22 Highlander because I needed more room. They had what I wanted coming in. The process was seamless. Wonderful customer service. More
Other Employees Tagged: Pat Pomeranz, Roger Droukas, Shahat Mohamed, Jakub Kania
November 28, 2021
Overall very satisfied. Easy process. Kind, caring staff. Didn’t feel like I was getting worked over. Fair pricing as well. Didn’t feel like I was getting worked over. Fair pricing as well. More
Other Employees Tagged: James Hicks III, Vincent Lor, Jakub Kania , Colt Grandstaff
November 06, 2021
I buy from Heiser Toyota 5 or 6 times. Always very good service at this location. service at this location. More
Other Employees Tagged: Al Hussain, Jakub Kania
November 05, 2021
Clean , bright , airy dealership. All employees were bright and cheerful . When vehicle needs service looking forward to enjoying customer lounge area. bright and cheerful . When vehicle needs service looking forward to enjoying customer lounge area. More
Other Employees Tagged: Jordan Christian , Goran Filipovic
November 05, 2021
Nice place and the staff were friendly. We worked with Al Hussain he knows his stuff Hussain he knows his stuff More
Other Employees Tagged: Al Hussain , Colt Grandstaff
October 29, 2021
Working with Roger on our used vehicle purchase through Heiser Toyota was an exemplary experience. Roger was thorough with every step in the sales process. The Finance department was professional and rapid Heiser Toyota was an exemplary experience. Roger was thorough with every step in the sales process. The Finance department was professional and rapid with processing our paperwork. We appreciate Roger’s attention to our needs. This was a great experience for us in the purchase of our new used vehicle. I spent 20 years in the auto industry and the last thing we wanted to do was spend time at a dealership. Roger and the staff at Heiser Toyota made the car buying experience a pleasurable one! Thank you Roger and God bless. More
Other Employees Tagged: Roger Droukas, Jakub Kania
October 18, 2021
Salesman unable to give me an idea of interest rate %, even when given credit rating. Financing manager didn’t call for two days even after telling me he would call later in the afternoon. Promised remo even when given credit rating. Financing manager didn’t call for two days even after telling me he would call later in the afternoon. Promised remote start would be installed prior to picking vehicle up on Saturday morning. Received a call Friday saying it wouldn’t be ready. Had to return vehicle Tuesday so remote start could be installed on Wednesday. Vehicle wasn’t ready until Thursday late afternoon and couldn’t pick up until Friday. Quite honestly the worst dealership I have ever dealt with. More
Other Employees Tagged: Jorgo Ndina, Jakub Kania , Shane Albrecht, Goran Filipovic
September 11, 2021
Darrin was an extremely helpful and knowledgeable salesman. He walked me thru the process and explained every step of the way. He showed me all the features on the Highlander and he was very personab salesman. He walked me thru the process and explained every step of the way. He showed me all the features on the Highlander and he was very personable and professional. The same is true for all the staff that I interacted with. More
Other Employees Tagged: Darrin Henry, Jakub Kania
August 28, 2021
Darrin was incredibly patient and helpful during the car buying process. He was personable and easy to work with. Although I had some issues with the delivery and final handoff of the car, Pat and Darrin wo buying process. He was personable and easy to work with. Although I had some issues with the delivery and final handoff of the car, Pat and Darrin worked with me to resolve it and that’s why I’ll be back to Heiser More
Other Employees Tagged: Pat Pomeranz, Darrin Henry , Goran Filipovic, Colt Grandstaff
August 20, 2021
Very courteous and friendly staff. James Hicks was very accommodating and not at all pushy. The whole experience of buying a car went smoothly. I would highly recommend Heiser Toyota to all my friends and accommodating and not at all pushy. The whole experience of buying a car went smoothly. I would highly recommend Heiser Toyota to all my friends and family members. More
Other Employees Tagged: Pat Pomeranz, James Hicks III , Colt Grandstaff

