Chad Covert
Chad Covert at Heiser Toyota

Chad Covert | Page 27

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
303 Reviews
4.7

303 Reviews

Write a Review

303 Reviews of Chad Covert

November 05, 2021

Dealership Rating
Employee Rating

Nice place and the staff were friendly. We worked with Al Hussain he knows his stuff More

by fastford11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain , Colt Grandstaff

Nov 09, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 29, 2021

Dealership Rating
Employee Rating

Working with Roger on our used vehicle purchase through Heiser Toyota was an exemplary experience. Roger was thorough with every step in the sales process. The Finance department was professional and rapid More

by JIMHANSEN20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jakub Kania

Nov 09, 2021

Heiser Toyota responded

Dear Jim, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 18, 2021

Dealership Rating

Salesman unable to give me an idea of interest rate %, even when given credit rating. Financing manager didn’t call for two days even after telling me he would call later in the afternoon. Promised remo More

by Tcherritz
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jorgo Ndina, Jakub Kania , Shane Albrecht, Goran Filipovic

Oct 19, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com so we can better understand what happened during your experience.

September 11, 2021

Dealership Rating

Darrin was an extremely helpful and knowledgeable salesman. He walked me thru the process and explained every step of the way. He showed me all the features on the Highlander and he was very personab More

by MAGGIEKASPRZAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

Sep 22, 2021

Heiser Toyota responded

Dear Maggie, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 28, 2021

Dealership Rating

Darrin was incredibly patient and helpful during the car buying process. He was personable and easy to work with. Although I had some issues with the delivery and final handoff of the car, Pat and Darrin wo More

by PT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Darrin Henry , Goran Filipovic, Colt Grandstaff

Sep 01, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 20, 2021

Dealership Rating

Very courteous and friendly staff. James Hicks was very accommodating and not at all pushy. The whole experience of buying a car went smoothly. I would highly recommend Heiser Toyota to all my friends and More

by ATIQKHAN
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, James Hicks III , Colt Grandstaff

Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 20, 2021

Dealership Rating
Employee Rating

I would highly recommend buying a car at Heiser. Everyone is very helpful and friendly. Rogers was very patient with us while making our decision. More

by J2KORNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas , Colt Grandstaff

Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 18, 2021

Dealership Rating
Employee Rating

Perfect in every way! They took care of everything for me quickly and professionally. Overall a wonderful experience. I would highly recommend the entire Heiser team! More

by Sequoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Jakub Kania , Goran Filipovic

Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 07, 2021

Dealership Rating
Employee Rating

Al facilitated the car of my dreams to be in my life. He made it fast and painless and got me the price I was looking to pay. More

by Mike Peck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Al Hussain, Shahat Mohamed, Jakub Kania , Bob Arciszewski, Kevin Garski, Jason Kent, The shuttle homie

Aug 12, 2021

Heiser Toyota responded

Dear Mike, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 05, 2021

Dealership Rating

Felt they were not going the extra mile to get my business. This is NOT a reflection on our salesman, Alex Hall. Surface scratches on the car - we had to ask to have buffed out. No passenger floor ma More

by KRISNESTINGENPALM
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Hall, Jakub Kania

Aug 12, 2021

Heiser Toyota responded

Dear Kris, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com so we can better understand what happened during your experience.

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