Chad Gossett
Chad Gossett at Carlton Motorcars
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Chad Gossett | Page 3

Sales Advisor

Carlton Motorcars

2446 Laurens Road
Greenville, SC 29607

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4.4
43 Reviews

There is nothing like selling a person that dream car that they have been saving for and sharing that experience with them. It makes me happy to be able to steer my clients in the right direction. You can sell cars and keep your dignity.

Dealership Experience

5 yrs, 10 mos

Industry Experience

19 yrs, 1 mo

4.4

43 Reviews

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43 Reviews of Chad Gossett

March 25, 2021

Dealership Rating
Employee Rating

Great customer service experience. Would consider buying another car from them. Did everything that we wanted and made sure we were pleased with all our requests. More

by Toni Bowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 26, 2021

Carlton Motorcars responded

Congratulations and thank you for the 5-star review. We'll pass this information along to Chad as well.

March 03, 2021

Dealership Rating
Employee Rating

Chad was my salesman and the experience was awesome. It was a smooth seamless process. Highly recommend Carlton Mercedes if you're looking for one. More

by Keehajo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2021

Carlton Motorcars responded

We're so glad you had a great experience with Chad. Congratulations on your new vehicle!

February 20, 2021

Dealership Rating
Employee Rating

Great experience on my recent purchase at Carlton Motorcars. Chad was very helpful and knowledgeable. I would highly recommend reaching out to Chad for your next purchase. More

by David R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2021

Carlton Motorcars responded

Thank you for trusting Carlton Motorcars, and thank you for recommending Chad Gossett for your next vehicle purchase!

January 26, 2021

Dealership Rating
Employee Rating

Great customer service. I’m very satisfied about my car. They walked me through and were willing to work to accommodate my schedule. Highly recommended!! More

by daphne476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Baek

Feb 01, 2021

Carlton Motorcars responded

Thank you for the great review! Please let us know if we can help with anything in the future. It was an absolute pleasure working with you!

December 12, 2020

Dealership Rating
Employee Rating

We had a great experience in purchasing our new GLE350 from Carlton Motor Cars. Chad was very easy to work with. Other team members were friendly and courteous! More

by Parcolip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 15, 2020

Carlton Motorcars responded

We're happy to hear you had such a great visit with us! Thank you for the review!

November 19, 2020

Dealership Rating
Employee Rating

We purchased a used vehicle that had some clear coat peeling. Sales rep promised not to worry, it would all be taken care of. After purchasing, the Manager said it would coast to much, he would only pay More

by Jamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 23, 2020

Carlton Motorcars responded

At the time of sale, we agreed to fix the rear of the vehicle. When you returned for the agreed upon repair, you asked us to repair additional areas on the vehicle that were beyond the scope of our previous agreement. You purchased the vehicle as-is, and everything you describe is observable to the naked eye. When we agree on the price of the vehicle, any additional repairs must also be agreed upon and documented in the closing paperwork. We documented -- and you signed -- the agreement stating which repairs would be carried out. We even offered refund you the purchase price of the vehicle in hopes of resolving this issue. If you'd like to propose an alternate resolution besides us continuing to repair minor cosmetic issues, please feel free to email or call us. We're here to help, but there are obviously limits on cosmetic reconditioning.

Nov 27, 2020

Jamo responded

That is somewhat true. I did sign the "As Is" agreement. I also questioned the paper that stated how much of the clear coat would be repaired. I was told don't worry, I'll get all the clear coat repaired. So I didn't worry, I was just disappointed when that couldn't happen. Overall we still like the vehicle and are please with the purchase. Salesman did everything he could to make us as happy as possible, and for that we are grateful. Like you said, this is a minor detail, not enough for us to give up on the sale.

Nov 28, 2020

Carlton Motorcars responded

Can you email me pictures of what wasn't repaired? scoggins@carltonmb.com

June 23, 2020

Dealership Rating
Employee Rating

Chad Gossett Not my first time buying from Carlton Motorcars, Chad and everyone I dealt with were awesome and very helpful. I highly recommend giving them a visit. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2020

Carlton Motorcars responded

Thank you for your continued business with Carlton Motorcars and this great review! Please reach out if we can help with anything in the future.

May 29, 2020

Dealership Rating
Employee Rating

Outstanding Customer Service Carlton is a place to come to feel right at home.They are here to accomandate you to what your need are into what you're looking for in a vehicle.They More

by ctsmith1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2020

Carlton Motorcars responded

Thank you for such an amazing review! We're really happy you had such a comfortable experience. Please reach out if we can assist you any further.

May 24, 2020

Dealership Rating
Employee Rating

I had a wonderful experience at this dealership and working with Chad. It was easy and smooth! I would definitely work with them again! Everyone was so helpful! More

by Bmemery2
Recommend Dealer
Yes
May 25, 2020

Carlton Motorcars responded

Thank you for sharing your positive experience and your encouraging words! We're really happy to hear everyone was so helpful. Chad is great and we're lucky to have him. We'll make sure he sees this review.

March 03, 2020

Dealership Rating
Employee Rating

We were very pleased to have Chad help us find the car We were very pleased with the service and how everything was done for us, to make our purchase easy. We were glad to test drive the vehicle and fou More

by adolf5765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Knupp

Mar 04, 2020

Carlton Motorcars responded

Thank you for your review! We're happy to hear about your experience here at Carlton. Please reach out if we can assist with anything further.

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