"Worked very hard for me, and low sales pressure"
Overall, the salesman was very helpful finding the car and options I was looking for, and when the car I purchased was reportedly damaged before delivery, they negotiated a very fair deal on the next level up. I never felt pressured to buy extras when I declined them, and they seemed very transparent and open. Highly recommended.
"Good Service "
I had a great experience with Frog at Tustin Mazda a very friendly guy felt as if I was buying from a friend rather than a dealer.
With "Frog's" (Chad Kirkwood) help at this dealership, the entire process (from test driving to negotiating a fair price, to finally driving our new car home) lasted only a couple of days. It was the most seamless car buying process we've ever experienced. Thanks Frog!
"Frog at Tustin Mazda was great to work with and transparent"
Frog at Tustin Mazda was very helpful and honest while we asked lots of questions. My wife would ask the normal questions while I asked lots of technical and engineering based questions (since I like to know exactly what I'm buying, and I'm an engineer.) We haggled pretty hard but they still couldn't match prices of some other local dealers, because Frog at Tustin Mazda was relatively transparent with us, he stuck with him. The only hickup was we paid cash and didn't want a credit check (which is not required by law nor the patriot act if you google it) but they would only sell us a car with us filling out a credit application. We were promised by two employees that they wouldn't run our credit, Frog had written it on the credit application, yet they still ran our credit with a hard inquiry. Other than that, Frog was very helpful and we would want to work with him again.
Frog at Mazda helped get me into my 3rd consecutive Mazda 3. I was shopping around before coming back to Mazda. In the end -- there was no other viable option. The car itself has so many built-in features. I got it at a reasonable price. Service and staff is outstanding. Can't thank Frog at Mazda enough for the A+++ experience.
"Our first Mazda Car, no regret!"
First Mazda car, no regret so far! I'm so happy bought the 2017 CX 5, really nice car! Thank you Frog! Gave us good suggestion and ideas!
"I finally bought my first Mazda!"
- Gabby aka cehidi!
Frog at Tustin Mazda took the time to find the ideal route to test drive the Mazda CX-9 that would showcase all the features I was looking for in an SUV which really shows his dedication and commitment to deliver excellent client service. I was sold after I drove thru a small windy road and noticed how the car handle the curves and u-turn with ease. Frog at Tustin Mazda is very friendly, honest and very patient with us. Frog's enthusiasm and positive attitude made it a great overall car-buying experience. I will definitely recommend Tustin Mazda to my friends and family!
"Best car buying experience in OC!"
Having previously purchased a new vehicle from Tustin Hyundai, I decided to return to the Patterson family to purchase my next vehicle: a 2017 Mazda CX-5 AWD Touring. When I arrived at Tustin Mazda, I was greeted by Frog. He was very engaging, friendly, honest, and excited to be show me their inventory of CX-5 vehicles and even more excited during the test drive. Along with Rossi (another sales employee who shared an office space with Frog) and Louis (who handled my finances), I had a great overall car-buying experience and would definitely recommend anyone to purchase a car from Tustin Mazda!
"Fun, exciting, interesting"
I loved working with my dealer, Frog, he was so much fun to work with. He made finding a car so much more interesting and exciting than I thought it would be. He was very truthful and gave a lot of information about the car which made buying it a lot easier. I highly recommend working with Frog!!
Just had a quick and painless lease experience at Tustin Mazda. Everyone was friendly and pleasant. They didn't have exactly the car I was looking for, but were able to get it by the next day.
I wouldn't hesitate to recommend them to anyone.