Chad Millhollin
Chad Millhollin at Toyota of Des Moines

Chad Millhollin | Page 25

General Sales Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
363 Reviews

I was born and raised in Des Moines, Iowa and have been working in the automobile industry since 1996. I love working for a locally owned, community focused company like the Gabus Auto Group/Toyota of Des Moines and when I'm not at work I'm usually hanging out with my wife and 2 boys OR golfing!

Dealership Experience

11 yrs, 10 mos

Industry Experience

30 yrs, 1 mo

Languages Spoken

English English

4.7

363 Reviews

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363 Reviews of Chad Millhollin

November 14, 2023

Dealership Rating
Employee Rating

Like ALL dealerships they brag and rave about customer service ! Then the paperwork gets singed and customer service goes out the window Did not even put 1 mile on the truck and was already disgusted by More

by WILLIAMMAHONII
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: PJ Caffrey

Nov 16, 2023

Toyota of Des Moines responded

We appreciate you taking the time to give us feedback on your experience with our dealership, William. We pride ourselves in superior customer service and we’re sorry to hear that you felt we fell short of that. If you would like to discuss your experience further, please contact our General Manager, JP Phillips.

November 14, 2023

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Toyota Des Moines has an excellent sales staff and service the team are very good and have a customers first mentality. Their actions match their words in all my interactions. More

by Bryan P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Todd Fiechter , Colton Powers

Nov 15, 2023

Toyota of Des Moines responded

Thank you for taking the time to review Toyota Des Moines. We are very proud of our excellent sales staff and service team, and we are glad to hear that you had such a positive experience with them. Visit us again in the future!

November 13, 2023

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Excellent experience buying my new Venza. Wonderful dealership with very helpful people in every department. More

by BigE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan, Eric Cornelison, Justin Vos , Joey Gatchel

Nov 14, 2023

Toyota of Des Moines responded

Thank you for your 5-star review! We are thrilled to hear that you had an excellent experience with our staff from every department. Thank you for choosing Toyota of Des Moines to purchase your new Venza!

November 10, 2023

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Employee Rating

Good experience considering how difficult it is to obtain a hybrid at the moment. Steve helped me out after a bad accident and I'm very grateful. More

by ALEX
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Nov 10, 2023

Toyota of Des Moines responded

We are so glad to hear that Steve was able to help you out after your bad accident. He is always willing to go the extra mile to help our customers, and we are glad to hear that he was able to help you find the perfect hybrid for your needs. Enjoy your new Toyota!

November 01, 2023

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The dealer(Ian) was very friendly and professional. We will certainly return for our next vehicle. More

by dwarren65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Ian Rojas

Nov 01, 2023

Toyota of Des Moines responded

Wow! That is amazing to hear. Thank you for sharing your experience at Toyota of Des Moines. We can't wait to see you again for your next vehicle purchase!

Nov 01, 2023

dwarren65 responded

Professional and friendly! First class experience.

Nov 01, 2023

dwarren65 responded

Our dealer was first class, and the whole experience was very professionally handled. The store manager was also very friendly. We will return to buy another car someday.

October 29, 2023

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The dealership was nice and clean. Everyone was very friendly and helpful. Great selection of cars too! More

by ANDERSON11
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Debby Ellsworth , Joey Gatchel

Oct 30, 2023

Toyota of Des Moines responded

Thank you for your positive review! We hope that you will continue to choose Toyota of Des Moines for your future car buying needs. We are always happy to help!

October 29, 2023

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Employee Rating

Most car purchasing experiences are filled with poor communication, sales people not listening to the customers and overall stressful. However, the team at Toyota of Des Moines takes a completely di More

by MICHAELDOWNS18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Ryan McClanahan

Oct 30, 2023

Toyota of Des Moines responded

Thank you so much for your glowing review! We are so glad to hear that you had such a positive experience with Shane and the Toyota of Des Moines team. We are also pleased to hear that you were able to come to a fair agreement with Shane in a short amount of time. This is a testament to his commitment to providing our customers with the best possible service. Enjoy your new Toyota!

October 29, 2023

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Great customer service and knowledgeable about Preventative services advising of next tire sale in April. More

by Scott Cretors
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Oct 30, 2023

Toyota of Des Moines responded

We strive to provide our customers with the best possible service experience, and we are glad that you felt supported and informed throughout your interaction with our staff. Visit us again for your service needs in the future!

October 22, 2023

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Employee Rating

We just stopped in to look for a used van and Todd showed us the Van we purchased and we test drove it and after going out to eat and talking it over went back and traded vehicles. At no time did Todd pressu More

by KERRYDEETER65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Fiechter

Oct 23, 2023

Toyota of Des Moines responded

Thank you so much for your kind review of Todd and your overall car buying experience at Toyota of Des Moines. It's nice to hear stories like these. We hope you enjoy your van for many years to come!

October 22, 2023

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They take great care of you there , great customer service , love the video coverage of service More

by COXCHRIS558
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 23, 2023

Toyota of Des Moines responded

We are happy to hear that you love our video coverage of the service. We believe that this is a great way to keep our customers informed about the work that is being done. Thank you for the 5-star review!

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