Chad Millhollin
Chad Millhollin at Toyota of Des Moines

Chad Millhollin | Page 26

General Sales Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
363 Reviews

I was born and raised in Des Moines, Iowa and have been working in the automobile industry since 1996. I love working for a locally owned, community focused company like the Gabus Auto Group/Toyota of Des Moines and when I'm not at work I'm usually hanging out with my wife and 2 boys OR golfing!

Dealership Experience

11 yrs, 10 mos

Industry Experience

30 yrs, 1 mo

Languages Spoken

English English

4.7

363 Reviews

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363 Reviews of Chad Millhollin

October 12, 2023

Dealership Rating
Employee Rating

Best service ever! ! Chad and Derek made this purchase the best ever car experience buy ever!! More

by LAADUDDELL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Harris

Oct 13, 2023

Toyota of Des Moines responded

Thank you for your kind words! We are so glad to hear that Chad and Derek made your car purchase experience the best ever. We are committed to providing our customers with the highest level of service and support, and we are proud to have our team members go above and beyond to make sure that our customers are happy. We hope to see you again soon!

October 12, 2023

Dealership Rating
Employee Rating

Clean, well cared for business . Excellent inventory and salesman, finance personel excelent to work with. More

by ROBINSONCREW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Ian Rojas

Oct 12, 2023

Toyota of Des Moines responded

Thank you so much for your kind review of Toyota of Des Moines! We're so glad to hear that you had a positive experience with us.

October 06, 2023

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Employee Rating

Secured the exact thing I asked for quickly. Flexible in communication style and scheduling for out of town purchase. More

by Jessica P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, PJ Caffrey

Oct 09, 2023

Toyota of Des Moines responded

Jessica - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 30, 2023

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PJ and the whole crew were wonderful to work with. We wanted to pick our 4 Runner up as soon as possible and they made that happen. In order to make that happen the Runner came off the transport on Sa More

by Kmason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey, PJ Caffrey , Justin

Oct 02, 2023

Toyota of Des Moines responded

Thanks for your great rating of Toyota of Des Moines! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

September 27, 2023

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Employee Rating

Our original salesman lied to us and had poor communication. I complained and was switched to a different salesman and communication improved. However, the communication during the sale was poor More

by BACCUSK30
Recommend Dealer
No

Other Employees Tagged: Ryan McClanahan, PJ Caffrey

Sep 27, 2023

Toyota of Des Moines responded

We appreciate you taking the time to provide your feedback. We try to offer the most upfront and detailed communication possible and we are disappointed you feel we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

September 19, 2023

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Toyota of Des Moines sets the standard when buying a new vehicle. They are professionals who care about their customers making the best choice for their driving enjoyment and needs. My wife and I recommend More

by Bob VP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2023

Toyota of Des Moines responded

Bob - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

August 27, 2023

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Employee Rating

At the end of the day I ended up in the vehicle I wanted and that was my goal despite the surrounding details More

by tina.bizios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Rojas, Brandon McClatchey

Aug 28, 2023

Toyota of Des Moines responded

We apologize that our service did not fully satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.

August 14, 2023

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Employee Rating

The dealership is great. I bought a vehicle and the sales person didn’t communicate with me, I had to initiate all communication. The price of the car was not the price I was More

by Vikings 33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ahrens, Andrew Whiting, Brandon McClatchey , Joey Gatchel, Bob Staley

Aug 22, 2023

Toyota of Des Moines responded

Thank you so much for taking the time to leave us a rating! We would love to hear more about your visit so that we can continue to work to earn 5 stars!

August 11, 2023

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Employee Rating

The dealership is very nice and in a nice location. I would come here again. More

by ericanesbit3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Cornelison

Aug 22, 2023

Toyota of Des Moines responded

Erica, thanks for the great rating! We're glad to hear you had a 5-star experience here with us. Thank you for choosing Toyota of Des Moines!

July 28, 2023

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Employee Rating

Shane is awesome to work with & have purchased many vehicles from the dealership…always get excellent service! More

by Storm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Toyota of Des Moines responded

We appreciate your positive review about your recent experience with us!

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