Chance Asue | Page 8

Great Experience! Chance was awesome: enthusiastic, knowledgeable, and professional- Highly recommend! Down to earth, friendly, and low key, I got exactly what I want Chance was awesome: enthusiastic, knowledgeable, and professional- Highly recommend! Down to earth, friendly, and low key, I got exactly what I wanted and more! He even set up my phone and electronics, and answered my most mundane questions- I would drive to Tustin again to deal with him! More

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We have purchased our last 5 vehicles from Tustin Mazda and will not go anywhere else. When we walk into the dealership for service or purchase it is like old home week. Most of the staff know us by site a and will not go anywhere else. When we walk into the dealership for service or purchase it is like old home week. Most of the staff know us by site and name. Our last 2 purchases were handled by Chance Asue who is well knowledgeable and very polite. We are always welcomed by John Paterson when he is on site. We would give more stars if we could. More

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Tustin Mazda is an amazing dealership , bought 2 cars here. They are accommodating and every one welcomes you with a smile. Chance was such a delight, he was very knowledgeable and was not pressuring me here. They are accommodating and every one welcomes you with a smile. Chance was such a delight, he was very knowledgeable and was not pressuring me to purchase a vehicle, he gave me what I wanted and helped stay in my price range. Awesome service ! More

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I worked with Chance Asue, and he was really amazing. He was straight to the point, transparent, and answered all of my questions. I had a ton of questions because this was my first time financing a car, He was straight to the point, transparent, and answered all of my questions. I had a ton of questions because this was my first time financing a car, and Chance was so xxxx patient and helpful. This dude in finance was a bit different. He had kind of a cop feel and a very authoritative character. He seemed somewhat intimidating (or at least tried to be). Maybe it's just me who felt that he came off a bit strong. Otherwise, great spot! More

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Working with Jim was a great experience. He was very knowledgeable, made the process easy and fast. Look forward to working with him in the future and definitely will recommend him and Tus He was very knowledgeable, made the process easy and fast. Look forward to working with him in the future and definitely will recommend him and Tustin Mazda. More

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I made an online appointment with Jim Feinstein to take a look at a certified pre-owned CX-5. When I got to the dealership I was greeted by two individuals asking me who I was there to see. I told them I wa look at a certified pre-owned CX-5. When I got to the dealership I was greeted by two individuals asking me who I was there to see. I told them I was there to see Jim Feinstein and they asked me to come in and they would get Jim for me. Come to find out Jim was busy with other customers so I was turned over to Chance Asue and what a pleasure it was to have Chance as my salesperson. Chance was extremely knowledgeable and was very personable and NOT high pressure in any way. Jim Feinstein came over and said hello and apologized for not being able to help us, but we knew all knew we were in more than capable hands with Chance. After a very nice test drive and consultation with my family, I decided to purchase the CX-5. The vehicle was discounted some $2150 off the asking price. In these times of the chip shortage that was a very good thing and the vehicle was priced right. After some time where Chance had to run my credit and get all the paperwork in order, I was turned over to Debbie Ivie in finance. Typically, finance is where most dealerships try to rip people off by adding excessively priced worthless products such as VIN etching, paint, upholstery protection, and GAP insurance so the dealership can make a huge profit and screw the customer. Not at Tustin Mazda! Debbie Ivie was professional and courteous and did not try to sell me anything I did not want, and there was no high pressure on her part to purchase anything I did not need. I did purchase an extended warranty due to the mileage the CX-5 had and, I also purchased a plan for windshield protection and key loss protection both by my choice. We were in and out of finance in 15 minutes. Amazing for sure! I had heard many positive things regarding John Patterson's dealerships and how they treat their customers. They live up to their reputation of being the best of the best and it shows not only by all the awards they have displayed but by the professionalism they show to all of their customers. If all dealerships were like John Patterson dealerships there would not be any crooks in the car business and we and the car business would all be better off for it. More

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Great I've been buying cars from Tustin Mazda since 2008 from the same salesman. He left a couple years ago, but transferred all his customers to Chance Asue. Great choice! I just picked up a 2022 M 2008 from the same salesman. He left a couple years ago, but transferred all his customers to Chance Asue. Great choice! I just picked up a 2022 Mazda 3 Turbo to replace my 2019 Mazda 6 Turbo. Love the new car!! Chance was extremely helpful, as he also drives Mazda's. He knows the in's and out's of the workings of the cars. I highly recommend asking for Chance next time you're looking for a new car!! More

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It is a great pleasure to work with Chance. He is responsive and very patient with me as a first time buyer. If anybody is seeking for a dealer who do not add markups, I would definitely recomm He is responsive and very patient with me as a first time buyer. If anybody is seeking for a dealer who do not add markups, I would definitely recommend Tustin Mazda! More

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Unfortunately, I needed another car during one of the worst times to purchase one. FORTUNATELY, I purchased another Mazda from this dealership 4 years ago, have had only great service experiences and dec worst times to purchase one. FORTUNATELY, I purchased another Mazda from this dealership 4 years ago, have had only great service experiences and decided to look around when I went in for service earlier this week. Chance contacted me through my vehicle inquiry and met me while I waited for my car. Found out later that he's the one who sold me my Mazda3! Initially, I was looking at the RAV4 and the CX-5, so my plan was to gather all the info I could on the CX-5, then head over to Toyota for comparison. However, after talking to Chance for a bit, I found myself comparing the CX-30 to the CX-5. He really knows his stuff, can answer all your questions (because he's owned so many over the years) and is a no-pressure type of salesperson. He just wants the customer to be happy with their purchase. I drove off in a CX-30 Premium, and honestly, couldn't be happier. Chance is a great guy working at a great dealership. More

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Chance was the best ! He made all the processing smooth and fast ! I was a long time customer at Mazda of Orange and I was eagerly waiting for the Mazda CX-50 to release a He made all the processing smooth and fast ! I was a long time customer at Mazda of Orange and I was eagerly waiting for the Mazda CX-50 to release as my Mazda 3 lease was ending in May. No one from Mazda of Orange reached out to me, and once I found out how awesome Tustin Mazda was I found Amazing reviews about Chance ! Again I knew this car was coming out and Chance was keeping me updated daily on the release of the car ! Something Mazda Of Orange could never do ! I am so happy and I will be coming back for future cars or maybe my parents next car soon at Tustin Mazda ! More

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