Charles Brocuglio | Page 4
Service Advisor
East Hartford Chevrolet
585 Connecticut Boulevard
East Hartford, CT 06108
159 Reviews
Write a Review159 Reviews of Charles Brocuglio
November 14, 2025
Great place! Good service! I bought cars had vehicles serviced under warranty and off warranty. Dealt with the parts department. Good interactions all around! Good service! I bought cars had vehicles serviced under warranty and off warranty. Dealt with the parts department. Good interactions all around! More
Other Employees Tagged: Frank Mancini, Jessica Montez
November 14, 2025
I went to have a recall on my airbag fixed and a battery replaced. When I got in my car my seat was all pushed forward and my clock was not right. The airbag light was still on. I went in and spoke with Je replaced. When I got in my car my seat was all pushed forward and my clock was not right. The airbag light was still on. I went in and spoke with Jessica. Who offered a diagnosis for $199.00 Are you kidding? The techs didn’t even notice the light was still on. I don’t even know if they corrected the recall , if they created a new problem. Prior to this they lost my locking lug nut socket and refused to replace. I don’t trust the techs or the customer service. I will say Jessica was polite when she offered to charge us and said she would talk to the tech. I don’t trust this company. More
Other Employees Tagged: Frank Mancini, Jessica Montez
November 07, 2025
Service was fast and friendly, of course it better be, because it is extremely expensive! because it is extremely expensive! More
Other Employees Tagged: Frank Mancini, Jessica Montez
November 05, 2025
The Techs and my service advisor Jessica Montez are top notch. Recall taken care of in a timely manner with updates along the way. No need to find another shop that'll take care of your needs, this is THE notch. Recall taken care of in a timely manner with updates along the way. No need to find another shop that'll take care of your needs, this is THE spot. More
Other Employees Tagged: Frank Mancini, Jessica Montez
October 31, 2025
Frank is a good representative for the dealership. They took care of my transportation and completed the work promptly. They took care of my transportation and completed the work promptly. More
Other Employees Tagged: Frank Mancini, Jessica Montez
October 28, 2025
No experience with others . Upon arriving in the upond leaving I dealt with the same people that were there upon my opening. They all gave great feedback on their own but were a Upon arriving in the upond leaving I dealt with the same people that were there upon my opening. They all gave great feedback on their own but were also extremely friendly as I was walking out. More
Other Employees Tagged: Charles Brocuglio
October 08, 2025
Professional quick and reasonable. Identified my problem with my fob. Very friendly and personable. Frank was awesome Identified my problem with my fob. Very friendly and personable. Frank was awesome More
Other Employees Tagged: Frank Mancini, Jessica Montez
October 08, 2025
Very friendly and helpful in the service department. I have nothing but good to say. I have nothing but good to say. More
Other Employees Tagged: Frank Mancini, Jessica Montez

