Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter | Page 6

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
91 Reviews
4.8

91 Reviews

Write a Review

91 Reviews of Charles Carter

January 17, 2026

Dealership Rating
Employee Rating

Great customer service and great customer support. Would definitely recommend.too others for quality service and care More

by DIOR_WOOLFOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

Jan 18, 2026

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 15, 2026

Dealership Rating
Employee Rating

Everyone is efficient and helpful. Easy to schedule appointment. Waiting was not bad Thank you More

by adelekelleyeabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

January 12, 2026

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Employee Rating

It took 3 hours for my first inspection after I purchased the car, I called and was told it was a free inspection. I admit that I was nervous about my first visit and didn't know what to expect. Things were More

by KAREN93
Recommend Dealer
No

Other Employees Tagged: Charles Carter

Jan 14, 2026

Spitzer Toyota Monroeville responded

Providing a positive experience is our top priority, Karen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 12, 2026

Dealership Rating
Employee Rating

One of the best services received since moving to Pittsburgh. Nothing more I do not have more to say. More

by ruthngum
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Jan 12, 2026

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 06, 2026

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Employee Rating

The car was serviced by good processional work before holiday season. This is the best dealer in the local. More

by YINGCHAO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

Jan 06, 2026

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

January 04, 2026

Dealership Rating
Employee Rating

We have had great service at Spitzer Toyota as well as help with the sales staff More

by Shelleymagnusen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2026

Dealership Rating
Employee Rating

Showed up about 30 minutes early took me right in and was on my way about an hour later… Charles was awesome More

by BSAGEANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

Jan 03, 2026

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

January 01, 2026

Dealership Rating
Employee Rating

I asked to not have my truck washed and they washed it anyway. I asked if I could use my free oil change on my truck and was told they will not do it until 10,000 miles so they did the recall only. I then More

by jabmansr
Recommend Dealer
No

Other Employees Tagged: Charles Carter

Jan 09, 2026

Spitzer Toyota Monroeville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 01, 2026

Dealership Rating
Employee Rating

Easy scheduling, quick service, love the text communication It was really easy to schedule online and I loved the text follow ups. The service was really quick too! More

by Biegaj.ula
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Jan 01, 2026

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

December 28, 2025

Dealership Rating
Employee Rating

Very good service from the call to pulling in the garage to getting updates on your vehicle. More

by Masciulli.516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

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