Charles Draper | Page 15

Everyone was friendly and knowledgeable. I would recommend this dealership to others and I would purchase another vehicle from here. I would recommend this dealership to others and I would purchase another vehicle from here. More

by jeremyhornsby Verified Customer Verified Customer

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Trey was awesome and very personable , he called me right back when a Tiguan was available for my budget ! back when a Tiguan was available for my budget ! More

by burgosj0917 Verified Customer Verified Customer

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Everyone was so pleasant to work with, from service to parts and the managers and sales consultants. Fast process got me in the new Taos fast. parts and the managers and sales consultants. Fast process got me in the new Taos fast. More

by BBEE Verified Customer Verified Customer

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Absolutely worst experience I’ve ever had. Michelle was the salesperson and she was very nice, professional, and knowledgeable, no complaints there. But, I had and appointment to see a Volkswa Michelle was the salesperson and she was very nice, professional, and knowledgeable, no complaints there. But, I had and appointment to see a Volkswagen Atlas. I drove 2 hours from Fort Myers to see it. We test drive the vehicle, while driving the tire low presser sensor came on the dash. When we got back to the dealership I noticed that the front tire had a large groove in it. Like the tire had gone flat and the vehicle was driven on the rim. The leak was so bad that the tire had gone almost completely flat since we left on the test drive. I told the salesperson I’m very interested in making a deal but I would need to get the tire replaced, due to the tire condition and the long trip home. The manager came over to me and told me “I looked at the tire, there is nothing wrong with it” he spoke to me and my wife in the rudest tone. He did not ask if we wanted to show him what our concern with. We proceeded to leave the dealership and while transferring the car seat back into my truck, the atlas we were interested in was pulled into the shop. Pretty weird to do when “there was nothing wrong with it.” This tire was so bad that half of the tire manufacture name was gone! I drove two hours and asked numerous times if there was anything wrong with the vehicle and this happens. I would not give this dealership a red cent. If they called me the next day and offered it to me half price I still would not make a deal!!!!! More

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We had a great experience at Lakeland Volkswagen! We received excellent customer service and the help we needed. We received excellent customer service and the help we needed. More

by SNICELY2014 Verified Customer Verified Customer

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Fantastic customer service and mechanical dept. Would send any to see them they are very loyal and make you feel like family. Would send any to see them they are very loyal and make you feel like family. More

by gball2 Verified Customer Verified Customer

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My journey started online. I had purchased a Jetta prior to this purchase and just loved it. I was definitely due for an upgrade and saw the Jetta Rline available. I contacted I had purchased a Jetta prior to this purchase and just loved it. I was definitely due for an upgrade and saw the Jetta Rline available. I contacted Lakeland VW and my sales representative Anthony Walker quickly got the ball rolling. Him and Larry the Business Manager were professional and accommodating and I had my new Jetta the next day. They treated me like a friend and were definitely just awesome! More

by STEPHANIE.L.LIBERTY Verified Customer Verified Customer

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Did a good job being very accommodating and quick, yet thorough, with the deal of the car we bought. thorough, with the deal of the car we bought. More

by tjhart1998 Verified Customer Verified Customer

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Trey was very helpful and knowledgeable! We had a very pleasant car buying experience. Would highly recommend VW Lakeland! We had a very pleasant car buying experience. Would highly recommend VW Lakeland! More

by jordashv Verified Customer Verified Customer

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Great, family style . The best. Sales man Hiram Mendez the best sales man in Florida.You lucky to have thus crew. The best. Sales man Hiram Mendez the best sales man in Florida.You lucky to have thus crew. More

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