Charles Draper | Page 26
Used Car Manager
Lakeland Volkswagen
209 S Lake Parker Ave
Lakeland, FL 33801
298 Reviews
Write a Review298 Reviews of Charles Draper
March 11, 2019
Fast pace , friendly, great and amazing staff! Quick and easy! No difficulties. Very friendly. Very helpful . I would recommend it to other car seekers. Great amazing staff! Clean and organized. Re Quick and easy! No difficulties. Very friendly. Very helpful . I would recommend it to other car seekers. Great amazing staff! Clean and organized. Ready to work staffs! More
Other Employees Tagged: Jared Diveley, Hiram Mendez Mounier, John Sullivan , Jonathan Fiermonti, Bradley Frazier, Israel Gerena, Jeff Havard, Jared Miller
March 10, 2019
No games! Very nice! Easy to work with!Very friendly! No pressure! Isreal was very helpful and Jared was really nice and very informative during financing. I did not meet Easy to work with!Very friendly! No pressure! Isreal was very helpful and Jared was really nice and very informative during financing. I did not meet the manager but I imagine he approved the deal, so xxxxxxto him as well! They continue to take care of me even after the deal was completed! Very satisfied customer ! More
Other Employees Tagged: Israel Gerena, Jared Miller
February 20, 2019
Bringing my lady home Super great, once I made my choice and test drove her, paper work completed within on hour. Everything I wanted for myself. This dealership help me m Super great, once I made my choice and test drove her, paper work completed within on hour. Everything I wanted for myself. This dealership help me make that choice More
Other Employees Tagged: Larry Riddle , Lawrence "Trey" Chapman, Very respectable gentleman and friendly.
February 19, 2019
Excellent Corey did a fantastic job and was very knowledgeable. Volkswagen has a great product and Corey and this dealership represented them well. I always sa Corey did a fantastic job and was very knowledgeable. Volkswagen has a great product and Corey and this dealership represented them well. I always said I would never buy a brand new car, but after the experience and rebates I don't regret it at all. More
Other Employees Tagged: Larry Riddle , Corey Godden, Brian Woerdehoff
February 08, 2019
New Car I absolutely loved my experience here, the workers were great and went out of their way to make sure I was extremely happy. Mr. Mendez helped me in so I absolutely loved my experience here, the workers were great and went out of their way to make sure I was extremely happy. Mr. Mendez helped me in so may ways I appreciate him and the love he has for his job. He offered to come in on his day off to make sure I could sign the papers for my new car. More
Other Employees Tagged: Hiram Mendez Mounier, Larry Riddle
January 15, 2019
Surprise purchase I took my-sister-in-law Sandy,to see the 2019 Atlas,she loved it. So did my wife. Best style and warranty in a 3 row vehicle in this class, plus half I took my-sister-in-law Sandy,to see the 2019 Atlas,she loved it. So did my wife. Best style and warranty in a 3 row vehicle in this class, plus half the price! So I bought one for my wife. Sorry Sandy More
Other Employees Tagged: Hiram Mendez Mounier , Jared Miller
January 14, 2019
Excellent customer service. Hiram was excellent and so was the finance manager. I’d come back again and I’ve already told people to come there to buy their next vehicle. Hiram was excellent and so was the finance manager. I’d come back again and I’ve already told people to come there to buy their next vehicle. More
Other Employees Tagged: Hiram Mendez Mounier , Jared Miller
January 03, 2019
Unwilling to deal even $1 off listed price If I didn't want the exact used SUV I purchased I would have never dealt with these guys. They wouldn't even take a minute verify and look up a p If I didn't want the exact used SUV I purchased I would have never dealt with these guys. They wouldn't even take a minute verify and look up a paint code when I called to ask the paint color of the car. The salesman was easy to deal with but his used sales manager seemed unwilling to negotiate and didn't even come out to shake my hand when I drove up to test drive car. Take a pass on this dealership, if you read the "vision statement" that Jared has on the dealer website the realty of my "customer experience" couldn't be farther from their vision. Customer centric they are not. Additionally, I asked the vehicle be detailed prior to shipping and it showed up dirty with water spots and corrosion all over the wheels. Something I specifically asked 3 times to have polished out. Poor follow through. More
Other Employees Tagged: Jared Diveley , Michael Dunbar
December 31, 2018
Great staff! The people here were great! No pressure, very accommodating. We found the car on line, came to the dealership and test drove. In and out in about 2 The people here were great! No pressure, very accommodating. We found the car on line, came to the dealership and test drove. In and out in about 2 hours. Very happy, would highly recommend this dealership. More
Other Employees Tagged: Larry Riddle , Dave Shepherd
December 28, 2018
Professional, no pressure, respectful experience. We had an excellent sales experience dealing with Jeff Havard and his other associates. Everybody we met was courteous, helpful, friendly, and sincer We had an excellent sales experience dealing with Jeff Havard and his other associates. Everybody we met was courteous, helpful, friendly, and sincere. We love the new 2019 Passat R-Series. Good price, no nonsense with phony back-and-forth dealing and fake approvals of this and that. Financing was almost instant. This dealership store seems to be way ahead. Will be going back for servicing as needed and appropriate. In fact, I just took the car in today for its first complimentary wash - only took about 20 - 25 minutes! I've never had that from any other dealer. More
Other Employees Tagged: Larry Riddle , Jeff Havard