Charles Draper | Page 25

Great place great service . Great GM. Nice people , great oil , nice place . Great bathrooms , nice parking lot , good toilet paper . I like paper towels they put in a hand dryer. oil , nice place . Great bathrooms , nice parking lot , good toilet paper . I like paper towels they put in a hand dryer. More

by Steven rieken Verified Customer Verified Customer

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Great Experience I would highly recommend that my friends and neighbors living in the Tampa Bay Area make the drive out to Lakeland for the excellent service. I appre I would highly recommend that my friends and neighbors living in the Tampa Bay Area make the drive out to Lakeland for the excellent service. I appreciate the transparency and accuracy of their online pricing. Most dealerships raise the price when you get there, say something like, you are not eligible for a rebate, yadda yadda. I will be reaching back out to Michelle Barnett when I need a new car in the future. More

by dportman Verified Customer Verified Customer

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Awesome dealership and team. I have been searching for a reasonable deal on a golf R and Lakeland had the best deal I could find within a 500 mile range by far. Staff was phenomenal. I’d make the 300 reasonable deal on a golf R and Lakeland had the best deal I could find within a 500 mile range by far. Staff was phenomenal. I’d make the 300 mile trek again for a car for my wife in the future. More

by p_han1 Verified Customer Verified Customer

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Lease of new VW. Total professionals. Great experience! Did not waste my time list to my concerns. Everything was excellent from service to sales. I will be back! Grea Total professionals. Great experience! Did not waste my time list to my concerns. Everything was excellent from service to sales. I will be back! Great job! More

by Hawkeye Verified Customer Verified Customer

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New vehicle This is the second time i buy a car from lakeland. These guys are awesome and knowledgeable. Trey is the best you can get in the business. This is the second time i buy a car from lakeland. These guys are awesome and knowledgeable. Trey is the best you can get in the business. More

by DDOYTCHEV Verified Customer Verified Customer

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Quick and efficient Everything went quick and efficiently. Highly recommend using this dealership for quality cars and quality service. Tony was excellent and very helpfu Everything went quick and efficiently. Highly recommend using this dealership for quality cars and quality service. Tony was excellent and very helpful and professional. 10/10. More

by vitalec55 Verified Customer Verified Customer

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The Perfect.Car Buying Experience We found the Jetta with all of the features we wanted on the Lakeland VW website. We started the buying process with a telephone call toIsrael Gerena We found the Jetta with all of the features we wanted on the Lakeland VW website. We started the buying process with a telephone call toIsrael Gerena who provided details on the car we were looking at, pricing and financing options and he invited us in for a test drive. We explained that we are retired and on a fixed income and had to meet a payment that fit in our budget. Israel working with Charles Draper put together a deal that met our needs. We walked into the dealership knowing that the car we wanted was within our reach. There was no pressure just useful information that helped us come to a discussion. Israel showed us the car explaining all the features and within an hour we were meeting with Larry Riddle completing the paperwork and preparing to drive our new car home, our twelfth Volkswagen! The experience was very friendly, professional and customer focused. We can wholeheartedly recommend Lakeland VW and Israel for the perfect car buying experience. Larry & Margie Snyder More

by Larry Verified Customer Verified Customer

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Phenomenal You’re family once you walk through the door. Trey & Michelle are awesome. Easygoing laidback atmosphere. We felt at ease from the moment we walked th You’re family once you walk through the door. Trey & Michelle are awesome. Easygoing laidback atmosphere. We felt at ease from the moment we walked through the door. More

by bigdaddy12375 Verified Customer Verified Customer

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Service Everyone was extremely helpful and sincere. I was treated like family. Very friendly atmosphere which uncommon at most dealerships. Every question wa Everyone was extremely helpful and sincere. I was treated like family. Very friendly atmosphere which uncommon at most dealerships. Every question was answered and I didn’t feel rushed More

by Marline.s Verified Customer Verified Customer

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Disappointed Very disappointed, I just bought my CERTIFIED 2017 VW 1 1/2 months ago and have already had to have the entire transmission replaced and when I came t Very disappointed, I just bought my CERTIFIED 2017 VW 1 1/2 months ago and have already had to have the entire transmission replaced and when I came to pick it up I was told that now the brakes have to be replaced. How can a dealership certify a car and and then tell the owner after 1 1/2 months that they need new brakes. That is terrible. We paid over $15k for this car and I really hope the dealership makes the right decision to replace the brakes at their expense and not mine. More

by CINDYBUFF Verified Customer Verified Customer

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